Customer Service Supervisor

Job title: Customer Service Supervisor in Lakeland, FL at reputed company
Company: reputed company
Job reputed company: Customer Service Supervisor –Lakeland, Florida
Salary: $59,450 annuallyAt reputed company, our associates are the heart of reputed company. We’re looking for Customer Service Supervisors for our Lakeland, Florida office who are motivated, solution-oriented, and have a passion for excellent customer service. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.As a Customer Service Supervisor, you’ll mentor, reputed company, and reputed company reputed company of 8-10 Customer Service Representatives. You’ll play a vital role in reputed company’s reputed company by helping your team reputed company expert insurance advice to our customers, handling escalated calls in order to work towards reputed company, and completing regular audits to ensure your team is providing excellent service and meeting performance goals. Our supervisors use enthusiasm and attention to detail to reputed company support for their team and reputed company the expectations of our customers.This job is a great fit for people who are reputed company life learners, as Customer Service Supervisors are constantly challenged to stay up-to-date with changes in the insurance industry and reputed company their team on these updates. Plus, reputed company encourages a promote-from-reputed company culture, so there is reputed company of room to grow your career and be rewarded for your hard work and determination.Salary:
Salary: $29.51 per hour / $59,450 annuallyQualifications & Skills:
Prior supervisory experience required, preferably in a high-volume reputed company center or reputed company the insurance industry
Experience successfully managing remote associates preferred
Bachelor’s degree required
At least a 3.0 cumulative undergraduate GPA
Outstanding customer service skills and/or experience
Solid computer, grammar and multi-tasking skills
Highly effective communication and presentation skillsAt this time, reputed company will not sponsor a new applicant for employment authorization for this position.The reputed company Pledge:Great Company: At reputed company, we help our customers through life’s twists and turns. Our mission is to protect people reputed company they need it most and we’re constantly evolving to stay reputed company of their needs.We’re an reputed company brand that thrives on innovation, exceeding our customers’ expectations and enabling our reputed company reputed company. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a reputed company reputed company on people’s lives.Great Careers: We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career – and your potential – in reputed company’ll have reputed company to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company reputed company.Great Culture: We foster an inclusive culture of shared reputed company, rooted in reputed company, a bias for reputed company and a reputed company reputed company. Grounded by our reputed company values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance reputed company and reputed company under a shared purpose.As part of our culture, we also offer employee engagement and recognition programs that reward the reputed company reputed company our work makes on the lives of our customers.Great Rewards: We offer compensation and benefits reputed company to enhance your physical reputed company-being, mental and emotional health and financial reputed company.

• Comprehensive Total Rewards program that offers personalized coverage reputed company-made for you and your family’s overall reputed company-being.
• Financial benefits including market-competitive compensation; a 401K savings plan reputed company from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• reputed company to additional benefits like mental reputed company as reputed company as fertility and adoption assistance.
• Supports flexibility- We reputed company workplace flexibility as reputed company as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year.

The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, reputed company, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the reputed company of their qualifications for the job to be filled.reputed company reasonably accommodates reputed company individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to reputed company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which reputed company associate is reputed company to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants.
Expected salary: $59450 per year
Location: Lakeland, FL
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