Technical Program Manager

Job title: Technical Program Manager in Kansas City, MO at Children's Mercy
Company: Children's Mercy
Job description: Thanks for your interest in Children's Mercy!:Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview:The Technical Program Manager (TPM) leads and coordinates strategic technology programs across multiple teams and ensures alignment with organizational objectives. The Technical Program Manager focuses on planning, execution, risk management, and cross-team collaboration to drive successful delivery.By bridging technical and business needs, the TPM enhances efficiency, optimizes processes, and ensures the seamless integration of technology initiatives. The Technical Program Manager plays a critical role in driving operational excellence and achieving enterprise-wide technology goals.At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities:

• Strategic Program Portfolio Management: Drive end-to-end program planning and execution, partner with leadership to measure success, support service delivery models, and maintain program road-maps aligned with strategic initiatives.
• Budget, Vendor, and Asset Management: Maintain program budgets, time-lines, and resources, partner with leadership for budgeting and cost optimization, and collaborate with procurement to align with program and enterprise objectives.
• Cross-Team Collaboration Delivery Coordination: Bridge technical teams, leadership, and stakeholders for alignment, ensure Agile and Lean frameworks complement program execution, and foster trust and collaboration with internal and external partners.
• Risk Change Management: Identify and mitigate technical and operational risks, support change management for clear communication and minimal disruption, and ensure compliance with governance standards and best practices.
• Process Optimization Operational Excellence: Enhance visibility, accountability, and efficiency by implementing structured reporting, performance metrics, and identifying process improvement opportunities.

Qualifications:

• Master's Degree preferred in Business (MBA) or related area and 3-5 years' experience in technical program management or similar experience (e.g., product management, project management, solutions engineering, operations, strategy, etc.) or in roles related to these areas. OR
• Bachelor's Degree in Business or related area and 5-7 years' experience in technical program management or similar experience (e.g., product management, project management, solutions engineering, operations, strategy, etc.) or in roles related to these areas. OR
• High School diploma, or equivalent, and 7 or more years' experience in technical program management or similar experience (e.g., product management, project management, solutions engineering, operations, strategy, etc.) and 4 or more years of technology-related experience.
• Project Management Professional (PMP) REQUIRED within one year of employment
• Certified ScrumMaster (CSM) REQUIRED within one year of employment

• Program Management Professional (PgMP) Preferred
• SAFe Product Owner/Product Manager (POPM) Preferred
• Six Sigma Green Belt Preferred

Benefits at Children's Mercy:The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.Starting Pay:Our pay ranges are market competitive. The pay range for this job begins at $39.59/hr, but your salaried offer will be determined based upon your education and experience.Remote Work/Work from Home:This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.EEO Employer/Disabled/Vet:Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.Our commitment to Diversity & Inclusion:CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.
Expected salary:
Location: Kansas City, MO
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