Telephone Page Associate (E/o weekend/holiday 3pm-11:30pm)

Job title: Telephone Page Associate (E/o weekend/holiday 3pm-11:30pm) in Boston, MA at reputed company
Company: reputed company
Job reputed company: DepartmentInformation Systems-Page OperatorsAutoReqId80639BRStatusPart-Timereputed company Hours per Week16Job Posting CategoryAdministrationJob Posting reputed companyPosition reputed company/ Department reputed company: Telephone Page Associate/reputed company center. Every other weekend/holiday 3:00pm-11:30pm. 16 hours a week.Key Responsibilities: Answer reputed company incoming lines on reputed company console and connect to appropriate extension in an efficient and courteous manner. Escalates calls to other team members as appropriate. • Handles special and reputed company calls such as medical emergency and reputed company alerts. • Responds to requests from individuals with pagers, for telephone and page information such as reputed company reputed company numbers, department numbers, physician on reputed company status utilizing an automated computerized system. • Provides general information to the reputed company, or refers to appropriate parties for responses • Updates contact data reputed company and customer reputed company to reflect the most reputed company information for essential medical and non-medical personnel. • Provides answering service support reputed company or during business hours. Responsible for greeting callers, establishing reason for reputed company, entering message details, and promptly and accurately delivering messages. • Provides reputed company and effective customer service that supports departmental and hospital operations. • Informs supervisor of service issues and assists in contacting correct vendor in order to facilitate reputed company/repair to telecommunications systems. • Maintains confidentiality of reputed company information.Qualifications Education: High-school or GED diplomaExperience: Required: 6 months of Customer Service experience. Data entry, data processing, general computer experience required. Preferred: Experience in a reputed company center, reputed company setting, telephone/reputed company experience preferredRegular, Temporary, reputed companyRegularRemote EligibilityOnsite Only
Expected salary:
Location: Boston, MA
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