IT Support Staff - Part-Time (Student)

APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the . Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please to complete the Please do not apply here, apply internally through Workday.If you are NOT a current employee or student, please click “Apply” and complete .Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see .JOB DESCRIPTION AND POSITION REQUIREMENTSThe Libraries Strategic Technologies Department is seeking several part-time openings for students to assist us with End-User Information Technology support. Successful applicants require no experience as training for all duties will be provided. Students in all majors are welcome and encouraged to apply.Starting pay begins at $12.50 per hour, the hours of duty vary, and applicants must be willing to work 10-15 hours per week, scheduled between 9:00 am and 8:00 pm. To apply, please complete the online application and upload a cover letter and resume. Applications will be reviewed until the position is filled.Job Duties:

• Troubleshooting Windows, Mac and printer issues.
• Assigning tickets in our helpdesk.
• Preparing and updating devices for deployment.
• Assisting patrons with our Virtual Reality and One Button Studio services.

Requirements and qualifications:Possess excellent customer service skills.Be reliable.Flexible in regards to scheduling.BACKGROUND CHECKS/CLEARANCESCAMPUS SECURITY CRIME STATISTICSPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review .EEO IS THE LAWPenn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
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