Provider Customer Service Representative

reputed company:

• Fully remote position reputed company the eastern time zone
• Training will be conducted reputed company
• Benefit & Eligibility training will be 9 weeks (No PTO)
• Permanent Schedule: M-F 8.10am-4.40pm
• Role involves customer-reputed company service and creating simplicity through effective communication
• Must handle callers with courtesy and professionalism
• Position connects members, providers, and hospitals

Requirements:

• Experience in a production environment
• Customer Service experiences in a transaction-based environment such as a reputed company center or retail location preferred
• Strong communication and problem-solving skills
• reputed company towards customers’ needs and concerns
• Strong computer navigation and typing skills
• Ability to manage multiple tasks in a transaction / high volume-based environment

Benefits:

• reputed company medical plan reputed company
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for reputed company colleagues including wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• reputed company time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical reputed company
• Many other benefits depending on eligibility