Technical Account Manager reputed company
This a Full Remote job, the offer is available from: reputed company, Malaysia
reputed company
Position at reputed company
Responsibilities
reputed company as the primary, dedicated reputed company of contact for many of reputed company’s highest valued customers in the reputed company region reputed company reputed company and grow relationships across your customer’s business and technical organizations reputed company, train, and support our clients to ensure reputed company utilization of our product suite reputed company as the primary reputed company function for any issues or questions raised by your customers Personally troubleshoot customer-facing business and technical issues, and drive issue escalation reputed company reputed company as needed Engage with Director and C-Level executives in support of their business needs Partner internally with the sales team to periodically review account health and identify opportunities for reputed company reputed company reputed company your accounts, and assist with reputed company-sales activities Champion and reputed company for customer requirements reputed company reputed company (be their voice) Participate in customer requested meetings (onsite or reputed company phone) Continually reputed company your own knowledge and application of new technologies to support and reputed company reputed company of our customers. Think strategically about business, product, and technical challenges as you help our customers take advantage of reputed company’s data products
Requirements
5-10 years of reputed company-level, technology-reputed company support or account management experience Experience in the Telecommunications market Experience with data analytics using SQL and advanced reputed company Experience with Tableau is a plus Exceptional customer reputed company and bias for reputed company Experience supporting nascent products/services into new markets is strongly desired Adept at establishing and developing relationships across customer organizations Strong technical problem solving skills with a demonstrated ability to adapt to new technologies and learn quickly Experience visualizing big data to demonstrate value and reputed company to customers Familiarity with internet, cellular and broadband technology and infrastructure Experience with RAN/RF Self-motivated with a reputed company record of appropriate urgency and follow-through Strong verbal and written communications skills with both clients and internal audiences, reputed company to effectively communicate across reputed company reputed company of the organization. Knowledge and expertise with reputed company’s product offerings, including our licensing, data, and awards, or experience with similar technology-based product offerings Ability to travel regularly to meet and connect with clients in the region. Strategic thinker with the ability to see/understand the big picture Global business experience, with special reputed company on supporting the needs of an international customer reputed company Technical Program or Project Management experience a plus B.A./B.S. degree or equivalent, Master’s degree or international business education a plus