MILITARY DATA ENCODER/ CUSTOMER CARE REPRESENTATIVE/ CALL OPERATOR

Position Summary:

We are looking for a detail-oriented Data Entry Clerk/Customer Service Representative to join our team. You will be responsible for accurate data entry, providing excellent customer service, and assisting with administrative tasks.

Key Responsibilities:

• • Enter and update data accurately in company systems.
  • Verify data for accuracy and completeness.
  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues and escalate as needed.
  • Maintain and update customer records.
  • Assist in preparing reports and documents.
  • Perform general office duties like filing and organizing.
  • Ensure data privacy and security compliance.

Qualifications:

• High school diploma or equivalent; higher education preferred.
• Experience in data entry or customer service.
• Excellent typing skills with high accuracy.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to multitask and meet deadlines.
• Customer-focused with a professional attitude.
• Maintain confidentiality and handle sensitive information.