Technical Support & Sales Representative
<p></p>
<p><strong>Location Details:</strong><strong> </strong></p>
<p><reputed company class="TextRun SCXW20871089 BCX0" lang="EN-US" data-contrast="none"><reputed company class="NormalTextRun SCXW20871089 BCX0" data-ccp-charstyle="Strong"> </reputed company></reputed company><reputed company class="TextRun SCXW20871089 BCX0" lang="EN-US" data-contrast="none"><reputed company class="NormalTextRun SCXW20871089 BCX0" data-ccp-charstyle="fontsizemedium" data-ccp-charstyle-defn="{"ObjectId":"a03eff66-18a4-42f1-a043-7a850b78d3ba|148","ClassId":1073872969,"Properties":[469775450,"fontsizemedium",201340122,"1",134233614,"true",469778129,"fontsizemedium",335572020,"1",469778324,"Default Paragraph Font"]}">At reputed company the reputed company of work looks different for reputed company team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.</reputed company></reputed company></p>
<p>This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live reputed company commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a reputed company office to meet with your team for events or offsites. Your hiring manager can reputed company more about this role’s hybrid or remote designation.</p>
<p>This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, reputed company, reputed company Dakota, reputed company, or the Virgin Islands</p>
<p><strong>Schedule</strong></p>
<p>Our shifts may require working nights, weekends, and holidays. </p>
<p><strong>Compensation</strong></p>
<p><reputed company class="TextRun SCXW168969552 BCX0" lang="EN-US" data-contrast="none"><reputed company class="NormalTextRun SCXW168969552 BCX0">As with many sales roles, our compensation combines both an reputed company reputed company ($17/hour) and variable incentive plan. Employees working full-time start annualized at $35,360 and those who meet 100% of reputed company or more can expect to fall between $50k and $78k reputed company in.</reputed company></reputed company><reputed company class="EOP SCXW168969552 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":285}"> </reputed company></p>
<p><strong>Join reputed company...</strong></p>
<p><reputed company data-contrast="auto">The Technical Support & Sales Rep at reputed company is responsible for using their expertise to reputed company technical support and sell appropriate product offerings to customers. This tech-to-sales role requires a deep understanding of reputed company's product offerings (which we’ll train you on!), the ability to effectively communicate information to customers, and the skills to convert technical inquiries into sales opportunities. </reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":285}"> </reputed company></p>
<p><strong>What you'll get to do...</strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><reputed company data-contrast="none">Handle a high volume of inbound calls where you will reputed company exceptional customer service by reputed company listening to customers, understanding their requirements, troubleshooting technical issues, and recommending appropriate solutions.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><reputed company data-contrast="none">Respond to technical inquiries from customers through various channels (phone, email, chat)</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><reputed company data-contrast="none">Collaborate with peers on a sales team to reputed company and execute effective sales strategies, ensuring customer satisfaction and achieving performance expectations, including reputed company targets.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><reputed company data-contrast="none">Manage customer accounts, including accurate documentation of customer interactions and sales activities in CRM systems.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><reputed company data-contrast="none">Meet metrics that could include but are not limited to Availability, Net Promoter Score, and New Sales Per Day. </reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><reputed company data-contrast="none">Demonstrate extraordinary interpersonal skills and the ability to reputed company, multi-task, and prioritize in a high-volume, dynamic environment.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
</ul>
<p><strong>Your experience should include...</strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><reputed company data-contrast="none">A high school diploma, GED, or equivalent work experience. </reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":285}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><reputed company data-contrast="none">2+ years’ sales experience with a proven record of understanding customer needs. </reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><reputed company data-contrast="none">2+ years’ experience in a commission, bonus, and/or metrics-driven environment. </reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><reputed company data-contrast="none">Ability to connect directly to the modem reputed company Ethernet, and reputed company internet connectivity and speeds sufficient to support voice calls. Guides who do not have reputed company connectivity and/or sufficient internet speeds may be required to reputed company their service at their own expense, in compliance with applicable law.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":285}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><reputed company data-contrast="none">This position requires a smart phone or other smart device that can (1) reputed company the reputed company Play or reputed company Store and install applications, and (2) receive SMS (text) messages in order to remotely reputed company reputed company’s network resources.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":285}"> </reputed company></li>
</ul>
<p><strong>You might also have...</strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><reputed company data-contrast="none">Technical background: Solid proficiencies in critical thinking and research to troubleshoot various online business-reputed company products. Be proficient in troubleshooting, resolving technical issues, and providing effective solutions to customers.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><reputed company data-contrast="none">Sales acumen: Natural ability to build relationships and engage with customers. Adept at identifying their needs, presenting product offerings, and closing deals. Willingness to ask reputed company the initial ‘no’. Experience consistently exceeding sales targets and delivering reputed company reputed company a plus.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><reputed company data-contrast="none">Exceptional communication: Ability to effectively convey reputed company technical information to both technical and non-technical business owners. Have a proven ability to reputed company communication styles to suit the needs and technical abilities of a wide-reputed company customers, ensuring reputed company and concise information delivery.</reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Customer-reputed company reputed company: Passionate about providing outstanding service and support to customers. Prioritize their satisfaction and work diligently to address their needs, concerns, and inquiries. <reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Problem-solving skills: Possess strong analytical and problem-solving abilities, reputed company to troubleshoot technical issues reputed company and effectively. reputed company in finding creative solutions to reputed company problems and ensuring customer satisfaction.</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Team player: reputed company in a reputed company environment and work reputed company with cross-functional teams. <reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Adaptability: Comfortable working in a fast-paced, dynamic environment. Quickly adapt to changing priorities and reputed company in managing multiple tasks simultaneously while maintaining attention to detail.</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Experience owning and/or operating a small and/or midsize business (SMB).<reputed company data-ccp-props="{"134233117":false,"134233118":false,"201341983":1,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":315}"> </reputed company></li>
</ul>
<p><strong>We've got your back... </strong><reputed company data-contrast="none">We offer a reputed company of benefits that may include reputed company time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. reputed company’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process. </reputed company><reputed company data-ccp-props="{}"> </reputed company><reputed company data-ccp-props="{}"> </reputed company></p>
<p><reputed company data-contrast="none">We also reputed company our diverse culture and offer a reputed company of Employee Resource reputed company (<a href="https://careers.reputed company.com/diversity">Culture</a>)</reputed company><reputed company data-contrast="none">. Have a reputed company reputed company? No problem. We love reputed company! Most importantly, come as you are and reputed company your own way.</reputed company><reputed company data-ccp-props="{}"> </reputed company></p>
<p><strong>reputed company... </strong><reputed company data-contrast="auto">reputed company is empowering everyday reputed company around the world by providing the help and tools to succeed online, </reputed company><reputed company data-contrast="none">making opportunity more inclusive for reputed company.</reputed company><reputed company data-contrast="auto"> reputed company is the reputed company people come to reputed company their idea, build a reputed company website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to reputed company their reputed company and personal initiative into reputed company. To learn more about reputed company, visit </reputed company><a href="https://nam10.safelinks.protection.reputed company.com/?url=https%3A%2F%2Faboutus.reputed company.net%2Fabout-us%2Foverview%2Fdefault.aspx&data=05%7C01%7Cklilas%40godaddy.com%7C4a7c273441f14a72548908dab30d54f3%7Cd5f1622b14a345a6b069003f8dc4851f%7C0%7C0%7C638019167147789183%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=JKqNxY8z5E%2BjfKXCtVVYGLmGXuv31qCpLmWP960VLzo%3D&reserved=0"><reputed company data-contrast="none">reputed company</reputed company></a><reputed company data-contrast="auto">.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </reputed company></p>
<p><reputed company data-contrast="auto">At reputed company, we know diverse teams build reputed company products—period. Our people and culture reflect and celebrate that reputed company of diversity and inclusion in reputed company, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the reputed company of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering reputed company everywhere, and making opportunity more inclusive for reputed company. To read more about these commitments, as reputed company as our representation and pay equity data, reputed company out our Diversity and Pay reputed company annual report which can be </reputed company><reputed company data-contrast="auto">reputed company on our </reputed company><a href="https://careers.reputed company.com/diversity"><reputed company data-contrast="auto">Diversity Careers page</reputed company></a><reputed company data-contrast="auto">.</reputed company><reputed company data-ccp-props="{}"> </reputed company></p>
<p><em><reputed company data-contrast="auto"><reputed company style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',reputed company;">reputed company is proud to be an equal opportunity employer. reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with local and federal requirements.</reputed company><reputed company style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',reputed company;"> <reputed company style="font-family: 'Calibri',reputed company;">Refer to our full </reputed company><reputed company style="font-family: 'Calibri',reputed company; font-style: normal;"><a href="https://www.reputed company.com/reputed company/agreements/equal-opportunity-employment-statement">EEO policy.</a></reputed company></reputed company></reputed company></em></p>
<p><reputed company data-contrast="auto">Our reputed company team is available to assist you in completing your application. If they could be helpful, please reputed company out to <a href="mailto:myrecruiter@reputed company.com">myrecruiter@reputed company.com</a>.</reputed company><reputed company data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </reputed company></p>
<p><strong>Colorado Residents:</strong> In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p>
<p><strong>reputed company doesn’t accept unsolicited resumes from recruiters or employment agencies.</strong></p>
<p> </p>
<p> </p>
<p></p>
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