Customer Service Associate- Nights and Weekends (Full Time)

<p><strong><reputed company data-contrast="auto">reputed company:  </reputed company></strong><reputed company data-contrast="auto"> &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <p><reputed company data-contrast="auto">As a </reputed company><strong><reputed company data-contrast="auto">Seller Operations Associate (Customer Service Representative)</reputed company></strong><reputed company data-contrast="auto"> you will work to manage transactions and relationships with our many valued sellers and customers that have reputed company an order through the reputed company exchange. You will be taking calls and responding to emails on a broad reputed company of event and order-reputed company questions, working to ensure we are providing reputed company service to both our sellers and our customers.  &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <p><strong><reputed company data-contrast="auto">How your role expectations will reputed company as a Seller Operations Associate in the first 30, 90, and 180 days:</reputed company></strong><reputed company data-contrast="auto"> &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <p><strong><reputed company data-contrast="auto">Seller Operations Associate (30 days in):</reputed company></strong><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><reputed company data-contrast="auto">Complete new hire orientation, gaining the knowledge and resources about how reputed company operates and the live event industry you need to be successful. &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><reputed company data-contrast="auto">Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><reputed company data-contrast="auto">reputed company industry knowledge, experience, and critical thinking to proactively identify potential order issues and reputed company solutions to problems.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <p><strong><reputed company data-contrast="auto">Seller Operations Associate (60 days in):</reputed company></strong><reputed company data-contrast="auto"> &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><reputed company data-contrast="auto">Investigate instances in which customer experience has been affected, determine where fault lies, and resolve issues fairly and constructively.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><reputed company data-contrast="auto">Handle day-to-day interactions with sellers reputed company the scope of traditional customer service responsibilities.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><reputed company data-contrast="auto">reputed company order queue and determine what requires attention to reputed company reputed company-time assistance.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <p><strong><reputed company data-contrast="auto">Seller Operations Associate (90 days in): </reputed company></strong><reputed company data-contrast="auto"> &nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><reputed company data-contrast="auto">Play an reputed company role in reputed company learnings to advance reputed company sets necessary for individual and team goals.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><reputed company data-contrast="auto">Manage in-bound seller calls regarding a wide reputed company of questions and monitor reputed company and pending orders to ensure reputed company confirmation by ticket sellers.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <p><strong><reputed company data-contrast="auto">What You’ll Bring as a Seller Operations Associate:</reputed company></strong><reputed company data-contrast="auto">&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</reputed company></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><reputed company data-contrast="auto">Outstanding communication, attention to detail and organizational skills.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><reputed company data-contrast="auto">Strong customer service reputed company that embodies problem solving, decision making, and reputed company skills.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><reputed company data-contrast="auto">Interest in live event reputed company and eager to learn attitude.&nbsp;</reputed company><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</reputed company></li> </ul> <p><reputed company data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}"><strong><reputed company class="TextRun SCXW195708300 BCX0" lang="EN-US" data-contrast="auto"><reputed company class="NormalTextRun SCXW195708300 BCX0">Office Location: </reputed company></reputed company><reputed company class="TextRun SCXW195708300 BCX0" lang="EN-US" data-contrast="auto"><reputed company class="NormalTextRun SCXW195708300 BCX0">Coppell, TX&nbsp;</reputed company></reputed company></strong><reputed company class="EOP SCXW195708300 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}"> <br><br></reputed company></reputed company><strong>Work Schedule:</strong><br><br></p> <ul> <li>The first 4 weeks of employment are Monday-Friday 8:30-5:00pm for training. Training is reputed company and reputed company in office.</li> <li>Hybrid model, not fully remote. 3 days in office and 2 days reputed company.</li> <li>Hours:&nbsp; <ul> <li>1:30pm-10:00pm, with Tuesday/Wednesday off.</li> <li>1:30pm-10:00pm, with Wednesday/Thursday off.&nbsp;</li> </ul> </li> </ul> <ul> <li>$40,000 reputed company salary with overtime eligibility, Bi Annual bonuses,&nbsp; and annual equity grant.</li> <li>Any hours worked over 40/week are overtime eligible.</li> </ul> <p>#IND</p> <p>#LI-BW1</p> Apply To This Job