Customer Service Rep (US Work from home)
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<h2><span lang="en-US" xml_lang="en-US" data-careersite-propertyid="title">Healthcare Customer Service Representative</span></h2>
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<p id="job-location" class="jobLocation job-location-inline" lang="en-US" xml_lang="en-US"><span class="jobGeoLocation">Virtual, Any Location, US</span></p>
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<h2>Qualifications</h2>
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<li>A passion to help those in need; Customer Service Excellence</li>
<li>One or more year of college education or relevant work experience</li>
<li>Ability to close a sale using different approaches</li>
<li>Professional and articulate voice</li>
<li>Home office that is noise & distraction free</li>
<li>Must have a HS diploma or GED equivalent</li>
<li>Must pass background screen</li>
<li>Must pass pre-licensing and resident exam</li>
<li>2+ years in a Customer Service environment or equivalent customer service skills and experience.</li>
<li>Experience in Health Care/Insurance environment, preferred (Familiarity with medical terminology, health plan documents, or benefit plan design) but not required</li>
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<p><b>Required Minimum work from home Specifics:</b></p>
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<li>Internet speed minimum – <b>download speed 5.0 MB; upload speed 3.0 MB</b></li>
<li>Internet service provider (ISP) must be highly stable with no packet loss and latency under 100ms</li>
<li><b>DSL, Fiber or broadband</b> required – <b>WiFi, WiMax, satellite, dial-up, and/or hot spots, Mobile carriers, VPNs and hosting services are NOT allowed</b></li>
<li>Home router with <b>wired link (Ethernet cable)</b> to PC</li>
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<div class="col-xs-12 fontalign-left"><!-- wp:paragraph {"align":"center","fontSize":"medium","fontFamily":"","lineHeight":1} -->Job information can change without notice</p>
<p class="has-text-align-center has-medium-font-size has-custom-lineheight"><a href="https://jobs.sitel.com/go/Work%40Home-Jobs/2276400/" target="_blank" rel="noopener"><mark class="has-inline-color has-vivid-red-color">Visit web page for more information</mark></a></p>
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