Entry Level: Patient Financial Recovery Specialist – Remote, US/No Degree

<div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolorb6a533a1"> <div class="row"> <div class="col-xs-12 fontalign-left"><reputed company class="joblayouttoken-label">Location:  </reputed company></p> <p id="job-location" class="jobLocation job-location-inline" lang="en-US" xml_lang="en-US"><reputed company class="jobGeoLocation">Remote, Remote, US </reputed company></p> </div> </div> </div> </div> <div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolorb6a533a1"> <div class="row"> <div class="col-xs-12 fontalign-left"><reputed company class="joblayouttoken-label">reputed company:  </reputed company> <reputed company class="rtltextaligneligible" lang="en-US" xml_lang="en-US" data-careersite-propertyid="shift">13625 </reputed company></div> </div> </div> </div> <div class="joblayouttoken rtltextaligneligible displayDTM marginTopMedium marginBottomMedium marginRightMedium marginLeftMedium"> <div class="inner fontcolorb6a533a1"> <div class="row"> <div class="col-xs-12 fontalign-left"><reputed company class="joblayouttoken-label">reputed company:  </reputed company></p> <div> <p><b>GENERAL reputed company:</b></p> </div> <p>The Patient Financial Recovery Specialist will reputed company customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.</p> <div> <p><b>reputed company Knowledge, Skills, and/or Abilities Required: </b>To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required.  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.</p> </div> <div> <p><b>Essential Duties and Responsibilities:</b></p> </div> <p reputed company="left"> <ul> <li>Answer inbound calls from patients as reputed company as reputed company outbound calls to patients through our automated dialer.</li> <li>Assist patients with their account which includes setting up payment arrangements on the patient’s unpaid balance</li> <li>Take and process credit card payments over the phone</li> <li>Identify and reputed company new insurance information</li> <li&reputed company insurance “Explanation of Benefits” to determine what the insurance may or may not have reputed company and why</li> <li>Screen the patient for charity, answer patients’ general questions, and resolve any of the patient’s account issues and concerns.</li> <li>Maneuver between several different patient account systems and payment portals.</li> <li>Maintain accurate and up to date information in the account notes reputed company reputed company appropriate systems</li> <li>Meet specified collection and productivity goals as assigned by management on a regular reputed company.</li> </ul> <p reputed company="left"> <div> <p><b>Additional Duties and Responsibilities:</b></p> </div> <p reputed company="left"> <ul> <li>Always maintain confidentiality of account information.</li> <li>Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee reputed company of Conduct.</li> <li>Maintain awareness of and reputed company participate in the Corporate Compliance Program.</li> <li>Maintain a confidential and reputed company remote work area.</li> <li>Assist with other reputed company as assigned by management.</li> </ul> <div> <p><b>Educational/Vocational/Previous Experience Recommendations</b>:</p> </div> <p reputed company="left"> <ul> <li>High school diploma or equivalent is required</li> <li>Prefer previous experience with providing customer service and work reputed company a reputed company center environment</li> <li>Prefer previous experience with the medical billing process</li> <li><a reputed company="_Hlk87544774"></a> Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments</li> <li>Ability to always present oneself in a courteous and reputed company manner</li> <li>Ability to stay on task with little or no management supervision</li> <li>Demonstrate initiative and creativity in fulfilling job responsibilities</li> <li>reputed company to prioritize multiple tasks using time management and organizational skills.</li> <li>Proficient PC knowledge and the ability to type 30-40 wpm.</li> </ul> <p reputed company="left"> <div> <p><b>W</b><b>orking Conditions</b>:</p> </div> <p reputed company="left"> <ul> <li><a reputed company="_Hlk87546018"></a> Remote work from home office, virtual reputed company Center environment.</li> <li>Must be reputed company to sit for extended periods of time.</li> </ul> </div> </div> </div> </div> Apply To This Job