Disabled Veteran Outreach Program Specialist (BES2) – Permanent Opportunity in Oregon City

Initial Posting Date: 05/28/2025Application Deadline: 06/08/2025Agency: Employment DepartmentSalary Range: 4,409.00 - 6,123.00Position Type: EmployeePosition Title: Disabled Veteran Outreach Program Specialist (BES2) – Permanent Opportunity in Oregon CityJob Description:Are you passionate about helping fellow veterans who have significant barriers to employment? If so, come and join our collaborative and caring team committed to making a positive impact on the lives of individuals who need your expertise and guidance!At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a .WHAT YOU WILL DO:The Disabled Veteran Outreach Program Specialist work with veterans and eligible persons who have barriers to employment (i.e. disabled, economically and/or educationally disadvantage, and/or homeless). This positions provides individualized career services/intensive services, including comprehensive assessment of education, skills, abilities, and work experiences; in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals; group and individual career coaching; short-term pre-vocational services that may include development of learning and communication skills, interviewing skills, personal maintenance skills, and professional conduct to prepare individuals for career goals; and development of an Individual Employment Plan (IEP/IDP) that identifies employment goals, interim objectives, and appropriate services that will enable the client to meet his or her employment goals.In this role you will:Establish rapport with veterans from different eras through open communication, active listening, and understanding of U.S. Military “veterans” culture.Conduct initial comprehensive “whole person concept” assessment of the veteran, eligible spouse, or eligible person to confirm eligibility for DVOP individualized career services/intensive services, identify immediate needs, provide direct referrals to supportive services, and identify significant barriers to successful job search.Develops Individual Employment Plans (IEP) that have a long-term career/employment goal, short-term goals to overcome Significant Barriers to Employment identified during assessments, and case notes to document IEP progress to achieve a successful outcome.Assess customers’ employability status and provide value-added referrals to workshops, special services, community resources, and supportive service agencies for needed services and /or technical assistance.For a full Position Description, please clickWHAT WE ARE LOOKING FOR:Required Minimum Qualifications-Two years providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aid, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.Desired Attributes-Commitment to valuing diversity and promoting inclusion.Computer Skills and MS Office - Proficient using Word, Excel, Outlook, and other software applications that are relevant to this job posting (Word Processing, Spreadsheet, and Email Client.)Teamwork – Develop collaboration and trust with peers in a culture of innovation and change.Customer Service Skills – Provide excellent customer service in person, by email, and/or by phone in a fast-paced environment.Interviewing for Information Skills – Use effective interviewing skills to obtain information in order to understand customer needs and recommend options and next steps.Interpersonal Skills – Experience successfully working with people from varied backgrounds, and dealing with interpersonal conflicts, sensitive issues, or problems.Innovation and Change – Experience fostering teamwork with peers during periods of innovation and change.Preference will be given to Military Veterans: Jobs for Veterans’ State Grant program legislation requires state agencies to follow a specific preference order when filling DVOP Specialists positions. As required by 38 U.S.C. § 4103A(b), state agencies must make every effort to employ: First, qualified service-connected disabled veterans, as defined by 38 U.S.C. § 4211(3). Second, qualified veterans, as defined by 38 U.S.C. § 101.WHAT’S IN IT FOR YOU:A workplace that balances productivity with enjoyment and encourages learning and mentoring.Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.Work/life balance, 11 paid holidays a year, and aopportunity!- Oregon’s easy-to-use carpool matching tool and trip planner.HOW TO APPLY:Required: Attach a resume and cover letter. Your cover letter must not exceed two (2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the “What We Are Looking For” section above. Please upload your documents in the “Resume/Cover Letter” section of the application. In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview.External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.Current State of Oregon employees (this includes temporary employees): Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.ADDITIONAL INFORMATION:This position is represented by the Service Employees International Union (SEIU).This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the page for more details.Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit .United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 (See page 2) for employment verification.WORK LOCATION INFORMATION:This position will report to the Oregon City WorkSource Oregon Center location and is not suitable for remote or hybrid remote work.CRIMINAL RECORDS CHECK:The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.CONTACT INFORMATION & HELPFUL LINKS:If you have questions about the position or need an alternate format to apply, please contact us at 503-947-1289; . Please be sure to include the job requisition ID number.Guidance our hiring managers use: and| | ||Come for a job. | Stay for a career. | Make a difference... for a lifetime!The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Oregon Employment Department, we foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
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