Student Support & Accessibility Services Coordinator

Job Title: Student Support & Accessibility Services CoordinatorReports To: Dean of Student Support & EngagementDepartment: Student AffairsJOB SUMMARY:The Accessibility Services Coordinator is responsible for planning, organizing, implementing, and assessing all aspects of NGTC’s support services for students with disabilities and special needs as well as students designated as special populations.(NOTE: Special populations students are persons who meet one of the following criteria: 27 years of age or older, a single parent, a single pregnant woman, a displaced homemaker, a dislocated worker, a language other than English is their primary language, has a disability, or enrolled in a program in which they are of a minority gender.)Major Duties:· Advises/counsels students with disabilities in areas of career, education, and personal planning· Plan, organize, and coordinate student support programs for special populations students and provide student retention efforts.· Work with individuals with disabilities to explore career choices to ensure long-term success and employment opportunities.· Assist students with disabilities who are transitioning from high school to college and need information about receiving accommodations.· Implement the Student Accommodation Manager (SAM) application, offering students an online form for requesting accommodations.· Stay current on learn upcoming policy changes.· Send letters each semester to all faculty, including faculty teaching dual-enrolled students at the high schools, outlining the process that students must follow to receive accommodations, as well as faculty responsibility in providing accommodations.· Provide faculty training to include information, updates, and answer questions.· Work with high school faculty and counselors to answer questions about Disability Support Services and the transition from high school to college.· Develops documentation guidelines to establish eligibility for students with various disabilities.· Creates and implements Notice of Accommodation plans based on required documentation and ensures compliance with ADA and to monitor the academic progress of students with disabilities.· Designs student brochures, disability handbooks, PowerPoint presentations, and disability forms, and maintains the disability services information on the College website.· Provides expertise, consultation, and support to administration, faculty, and staff in relation to accessibility, accommodations, ADA, and special populations.· Develops and provides staff and faculty training on disability services.· Provides assistive technology for students with disabilities, including providing support to student in using assistive technology (i.e. setting up and training student(s)/staff on screen reader software, loaning equipment, etc.).· Conducts programs for special populations students in need of services (i.e. HEROES club, workshops, resource fairs, etc.).· Implements special strategies to aid in retention of special populations students.· Manages the special populations loaner laptops (5) by overseeing check-out/in to students each semester and working with IT to make sure laptops remain updated and in good condition.· Proctors exams as needed, which includes test scheduling, procuring tests/passwords, reserving the appropriate space, communicating with instructor and student, reading the tests to the student (if specified as an accommodation), and monitoring the test/quiz taken by the student.· Serves as the College Title II, Section 504, and ADA Coordinator.· Remains updated on state and federal requirements for Title II, Section 504, and ADA.· Coordinates and conducts ADA compliance audits on an annual basis.· Provides guidance regarding admissions procedures, postsecondary programs, and training options regarding serving students with disabilities and special needs.· Provides ADA/504 training and awareness to faculty/staff on an annual basis.· Assists with Student Affairs events and activities, as needed.· Coordinates with the Marketing Coordinator to develop marketing materials to promote resources for special populations students within NGTC’s service delivery area.· Enters disability and special populations data in BANNER system as it becomes available each semester from student orientation surveys.· Designs, updates, and maintains data survey for collecting required data (state/federal).· Serves as point of contact for SAM cloud collection software with CIDI.· Utilizes SAM for tracking students with disabilities and creating the Notice of Accommodations (NOA) for each student.· Assists the Institutional Effectiveness (IE) department with Perkins Grant application/reporting each year and/or as requested.· Performs other work-related duties as assigned by supervisor.MINIMUM QUALIFICATIONS:Bachelor’s degree from a regionally accredited college or university *and* Two (2) years of work experience in a secondary or post-secondary education environment.COMPETENCIES:· Knowledge of the mission of postsecondary technical education.· Knowledge of various disabilities and the resulting functional limitations.· Knowledge of related state and federal regulations.· Knowledge of community resources for disabled students.· Ability to work a flexible schedule, with evening and weekend work on occasion.· Ability to coordinate workshops and community involved events.· Knowledge of budget development and management principles.· Skill in working cooperatively with community leaders, students, faculty and staff.· Skill in the operation of computers and job-related software programs.· Skill in effective decision making and problem solving.· Skill in interpersonal relations and in dealing with the public.· Skill in oral and written communication.PREFERRED QUALIFICATIONS: (in addition to minimum qualifications & competencies):· Licensed Clinical Social Worker and/or Licensed Counselor;· Master’s degree in closely related field from a regionally accredited college or university;· More than two (2) years of work experience in a secondary or post-secondary education environment;· Previous work experience in disability services in a post-secondary environment;· Previous work experience performing duties to support Student Life functions in a post-secondary environment;· Previous work experience with a student information system, such as Banner.ACKNOWLEDGEMENT:This job description has been prepared to assist in defining responsibilities, physical demands, working conditions, and skills needed. It is not intended to be a complete listing of job duties, responsibilities, and/or essential functions. The descriptive characteristics of this position are representative of those an employee must meet or will encounter while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. North Georgia Technical College retains the right to add or change any section of this description as necessary.Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.North Georgia Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.The following persons have been designated to manage inquiries regarding the non-discrimination policies: Dr. Fran Chastain, Dean of Student Support and Engagement, Title IX Coordinator, Clegg Center 212, (706) 754-7855, fran.chastain@northgatech.edu and Kay Carroll, Student Support & Accessibility Services Coordinator (Section 504), Clegg Center 214, (706) 754-7828, kay.carroll@northgatech.edu at 1500 HWY 197 N, Clarkesville, GA 30523.Bachelor's degree in education or a related field *and* Two (2) years of related experience Note: Experience may substitute for the degree on a year-for-year basis.
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