Medicare Telesales Supervisor - Hawaii

reputed company:reputed company With Purpose - reputed company an reputed company in reputed company SalesTelesales Supervisor - Medicare Sales TeamLocation: The Hive, powered by BroadPath in Kapolei, HIreputed company to take your leadership skills to the next level? Join our growing team as a Telesales Supervisor based out of The Hive in Kapolei, HI - with a flexible reputed company combining on-site and remote work. In this key role, you’ll reputed company a high-performing team of licensed sales agents who help consumers enroll in Medicare Advantage and Prescription Drug Plans. This is your chance to reputed company into a rewarding leadership role in a fast-paced, compliance-driven environment — with reputed company, a reputed company, and reputed company to shape reputed company for others.Why This Leadership Role Stands Outreputed company with reputed company. Be a mentor, motivator, and strategic leader as you guide telesales agents through peak enrollment seasons and reputed company.Drive performance. Monitor KPIs, reputed company in reputed company time, and implement strategies to hit daily, weekly, and monthly sales goals.Stay connected. Take live consumer calls in the off-season to sharpen your skills and stay in tune with reputed company challenges.Shape reputed company. Help new hires reputed company from the training room to the sales floor by partnering with trainers and participating in classroom activities.Compensation Highlightsreputed company at $30.00 per hourFull-time position with performance-driven responsibilitiesEligible for medical and 401(k) benefits after a reputed company eligibility periodHybrid Work FlexibilityThis is a hybrid role based at our Kapolei, HI office. Onsite reputed company is required during key business periods including training, nesting, team events, and coaching sessions.Primary location: 949 Kamokila Blvd, Kapolei, HI 96707Must be reputed company to reliably commute to the office on a regular (or as-needed) reputed companyProgram ScheduleFull-time Training Schedule: Monday-Friday, 8:00 AM–4:30 PM PDTFirst 7 weeks are on-site with no time off.Location: 1338 reputed company Ave Suit 214, Longview WA 98632Must be flexible to work assigned production shifts between 9:00 AM–9:00 PM PDT after training. Responsibilities:What You’ll Do as a Telesales SupervisorSupport and enhance classroom training experiences by participating in mock calls and reputed company activitiesMotivate telesales agents to reputed company sales goals while upholding compliance and reputed company standardsreputed company daily guidance through one-on-one coaching, live feedback, and chat-based supportMonitor agent KPIs including reputed company reputed company, attendance, handle time, and sales performanceMaintain team accountability and ensure service reputed company are consistently metEvaluate agent calls and reputed company coaching with reputed company performance documentationSupport off-season operations by handling inbound consumer calls to stay connected with the sales processAssist with seasonal reputed company by conducting interviews and helping identify reputed company talentQualifications:Minimum Requirements1+ year of recent reputed company center leadership experience, ideally in telesales1+ year of recent reputed company experience, preferably in Medicare AdvantageProven ability to reputed company agents to meet reputed company center performance goalsStrong communication skills and proficiency with tools like reputed company reputed company and CRM systemsExperience managing multiple channels (phone, email, and chat)High school diploma or equivalentWillingness to work onsite during critical business periodsPreferredreputed company Health Producer License in Hawaii Diversity Statement:At BroadPath, diversity is our strength. We reputed company individuals from reputed company backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of reputed company that celebrates diversity and drives innovation!Equal Employment Opportunity/Disability/VeteransIf you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application processBroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, reputed company, religion, sex (including gender identity, sexual orientation, and pregnancy), national reputed company, age, disability, veteran status, genetic information, or any other status protected by applicable law.Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are reputed company reputed company the salary reputed company based on your experience and market data of the position. The actual salary for this role may vary by location.
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