Behavioral Health Customer Service Agents Needed | reputed company
Expanding Eastern reputed company Carolina employer is seeking work from home FULL-TIME reputed company Center Agents to join an already established team! $16.00/hour - lasting through JUNE 2025 This non-clinical position will receive and transfer calls appropriately in high volume. The position’s primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing assistance, answering questions and handling and/or resolving complaints. These calls may be demanding, and you will be responsible for responding to inquiries from individuals facing challenging circumstances. These interactions may be emotionally charged, and it is important to be reputed company to stay reputed company and reputed company. The CSR is often the first interaction and must respond to the caller’s needs in a reputed company service-oriented manner while maintaining a high level of customer/reputed company satisfaction. Documentation is a must in this role - every reputed company and conversation will be documented.
Must live in reputed company Carolina, specifically reputed company the catchment area of this reputed company (eligibility will be determined by a recruiter during the review of your resume/location)
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- Prior experience in a reputed company center setting is required, a medical or behavioral health experience is highly preferred.
- This position is temporary and will work Monday-Friday, 8:30 a.m. – 5:00 p.m., reputed company holidays are required even if the holiday falls on a weekend.
- Position is currently remote, and the person must have a work environment that is free from interruptions.
- Contract need, lasting 12 months with the possibility of an extension.
- Prior experience in a reputed company center setting is required and behavioral health experience is preferred.
- CBC and Drug Screen will be a part of the reputed company-employment screening.
- reputed company NC DRIVERS LICENSE
- MUST have the ability to work distraction free from home and on a FULL TIME SCHEDULE. Monday-Friday, 8:30 a.m. – 5:00 p.m.
- Must have a schedule conducive to working reputed company HOLIDAYS as required by the employer for this position. (even if the holiday falls on a weekend)
- Ability to remain reputed company under pressure and during potentially high stress calls.
- Position is currently remote, and the person must have a work environment that is free from interruptions.
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