Customer Service Representative-Only Indianapolis Can Apply

Bcforward Seeking for the role Service Center Assistant (Remote Work Opportunity) We're Hiring! | Service Center Assistant (Remote Work Opportunity) Location: Indianapolis, IN 46278 Duration: 1 Year | Monday–Friday | 8 AM – 5 PM Pay Rate: $17.00/hr Start: On-site for 3 days, then fully Remote Position: Service Center Assistant Join our dynamic Customer Service Team and help support a best-in-class claims application process. This is a fantastic opportunity to work remotely while building your career in customer service and claims support. Key Responsibilities: • Serve as the primary liaison for customers, providing clear, professional communication and problem resolution • Educate and guide customers on required documentation, timeframes, and claim status updates • Accurately input claim data into internal systems • Assign new claims to the appropriate team member • Ensure customer calls are routed to the correct department • Contribute to a positive, quality-driven service culture Qualifications: • High school diploma or GED required • Minimum 1 year of customer service experience (call center experience preferred) • Strong communication skills—both written and verbal • Knowledge of disability plan eligibility and claims processing is a plus • Proficient in Microsoft Office and general PC use • Organized, team-oriented, and able to meet performance goals Perks: • Remote flexibility after initial training • Join a supportive, quality-focused customer service team • Gain valuable industry experience in claims support Apply Job! Apply to this Job