Apply Now: Remote Customer Service Representative
Now hiring at workwarp for a pivotal Remote Customer Service Representative! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities  Provide exceptional patient service in the name of the client  Contact patients via telephone to collect payment on medical bills  Communicates accurate information to patients in a clear, concise and professional manner  Review patient accounts and documents patients' interaction and feedback  Negotiates appropriate and reasonable payments with customers  Sets up patient payments via check, electronic transfer or credit card  Responsible for understanding and complying with all policies and procedures  Meets or exceeds established goals  Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction  All other duties as assigned by management Required Skills/Knowledge  Customer/Client Focus  Communication Proficiency  Confidentiality/Integrity  Teamwork Orientation  Basic computer skills necessary Education/Experience  Customer service experience preferred  Prior medical billing or healthcare revenue cycle experience strongly preferred  High school diploma or General Education Development (GED) Certificate required  One to two years of college preferred Annuity Health Apply Job!Â
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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