[FULL TIME Remote] Inbound Customer Service Agent
Role Snapshot:
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Inbound Customer Service Agent
- Location: Remote
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Description:  Provide direct support to GE Appliances Owners with a strong focus on sales and service.  Responsibilities include providing product information, registration support, service, parts, delivery, and dealer location inquiries.  Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and concessions.  Limited support to Non-GE Appliance branded appliance owners. Requirements:  One-year relevant working experience in a customer service or sales environment  Take-charge person, self-starter, with in-depth knowledge of processes and procedures  Ability to research, analyze data and make sound decisions for escalated owner matters  High degree of concentration and attention to detail  Excellent team player with verbal, written and interpersonal skills  Maintain professional interactions to promote brand loyalty for GE Appliance Branded Products  Acts with integrity, seeks leadership guidance  Familiarity with web-based systems to retrieve data for troubleshooting  Ability to effectively work at home  Computer skills include: MS Office Suite and navigating multiple systems Benefits:  Paid on-the-job training and mentoring  Work-from-home opportunities (equipment provided)  No weekend shifts  Paid time off  Medical, dental, vision, and prescription benefits eligibility on day one of employment  401(k) program with a company match  Short-term and long-term disability  Life insurance  Appliance discount program  Tuition reimbursement  Gym membership reimbursement  Career growth opportunities Apply Job!Â
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