Join Today: Customer LIVE Chat Support Specialist
Key Job Details:
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Company: Workwarp
- Position: Customer LIVE Chat Support Specialist
- Location: Remote
Â
Â
We are currently seeking a Customer Live Chat Support Specialist to join our team. This entry-level position offers the opportunity to work remotely, providing real-time assistance to our valued customers. Responsibilities:- Live Chat Support: Engage with customers in real-time through chat platforms to provide prompt and accurate assistance.
- Customer Assistance: Address customer inquiries, resolve issues, and provide information about our products and services in a professional and courteous manner.
- Product Knowledge: Familiarize yourself with our offerings to effectively assist customers and provide appropriate solutions.
- Problem Solving: Identify and resolve customer concerns efficiently, escalating when necessary.
- Documentation: Accurately record customer interactions and maintain detailed records of inquiries.
- Collaboration: Work closely with team members and supervisors to ensure consistent and high-quality customer service.
- Engage with customers through website live chat.
- Answer their inquiries about products and services.
- Provide exceptional customer service based on common questions and answers provided.
- A device (phone, tablet, or laptop) with internet access for social media and website chat functions.
- Ability to work independently and follow provided instructions.
- Minimum of 5 hours of weekly availability.
- Reliable internet connection.
Â
Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply To This Job