Join Today: Customer Service ( Remote work)

Level up your career with a new role at workwarp as a Customer Service! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.

 

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The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties And Responsibilities ? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience ? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems ? Ability to learn and follow all customer service procedures and policies ? Strive to meet and go above personal and team target goals ? Record, organize and file customer interactions and account changes ? Able to up-sell if needed ? Able to schedule call back and appoints to resolve customer needs Requirements ? Previous experience in customer support, client services, sales, or a related field ? Excellent at communicating over the phone and other communication platforms ? Basic computer skills and experience ? Able to multitask ? Excellent time management and prioritization skills ? Ability to listen actively, relay information, and answer questions and/or concerns ? Customer-focused for positive customer experience and resolution ? Health Insurance (dental and vision included) ? Excellent retirement plan ? Tremendous upward mobility into other positions and management ? Flexible hours ? Remote Position(s) available (work from home) Benefits ? Health Insurance (dental and vision included) ? Excellent retirement plan ? Tremendous upward mobility into other positions and management ? Flexible hours ? Remote Position(s) available (work from home) Apply Job!

 

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If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

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