Join Today: Healthcare Customer Service - Work At Home
Job Highlights:
- Start Date: Immediate openings available
- Location: Remote
- Company: Workwarp
- Compensation: a competitive salary
- Position: Healthcare Customer Service - Work At Home
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Position: Customer Service Representative Location: Terms: Full-time Pay: $16/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management... recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities  Assist customers with issues and concerns they are experiencing during the use of the product and/or service  Document call-related information for auditing and reporting purposes  Maintain and update customer information as necessary  Upsell current customers on new or enhanced services Qualifications  High school diploma or GED  Customer service experience is a plus  Strong computer navigational skills  Familiarity with Microsoft Office applications (Word, Excel)  Excellent oral and written communication skills  Exceptional listening/comprehension skills  Professional and courteous  Customer oriented Work Environment  Ongoing usage of phone and computer systems  Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  Alorica will provide the equipment you need to conduct your work which may include a webcam.  You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.  Physical Demands  Constant sedentary work Benefits  Health, dental, and vision coverage/HSA  PTO  Paid holidays and sick time  Optional daily pay or weekly pay  401K retirement plan  Leadership programs  Paid training and tuition reimbursement  Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies  Employee assistance program  Additional voluntary benefits Next Steps  Place an application  Complete your online assessment  Our team will review your application If selected to move forward, our team will follow up directly  DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability Apply Job!Â
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