Urgently Hiring: Entry Level Operations and Customer Service
Start your career journey with us! We have an easy-to-learn role for a Entry Level Operations And Customer Service Coordinator! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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Description:  Responsible for the coordination and execution of operational activities predominantly within North America  Provide project management of multiple, simultaneous field projects  Plan and coordinate telecom operations with a focus on professionalism and efficiency  Take the lead in recruiting and training new pilots  Ensure readiness for pilots before they arrive on site  Tackle issues on the fly to maintain quality and service  Support pilots with site access or planning needs  Understand drone capabilities and airspace regulations  Maintain awareness of the telecommunications industry  Work with Quality Control team to maintain standards  Keep track of projects with daily reports using spreadsheets and software Requirements:  Bachelor's degree preferred  1-2 years work or internship experience in a fast-paced environment (in transactional work, logistics, customer service or hospitality, etc.)  Excellent planning, scheduling, and project management skills with the ability to work both independently and in team settings  Organizational skills and the flexibility to jump from priority to priority  Able to work remotely and coordinate effectively with a fully remote workforce  Interested in technology and the drone space  Drone experience, knowledge of UAV operations and regulations is a plus  Excellent English written and verbal communication skills  Exceptional customer service  A high degree of attention to detail  Relevant experience with drones, and/or photography is preferred  Familiar with the telecommunications industry, including specific equipment and access requirements  Ability to work independently and in a team  Exceptional computer skills including working with tools such as Google Suite (Sheets and Docs), and Slack  Project management skills and attention to detail  Excellent communication and writing skills in English; ability to communicate with customers pilots, and internal teams Benefits:  Work with the leading intelligent aerial imaging company with established, successful relationships across myriad industries  Medical insurance covered up to 100% depending the plan chosen  Dental & vision insurance  Flexible time off  Stock incentive program  Work from home environment  Autonomy and upward mobility  Diverse, equitable, and inclusive culture, where your voice matters Apply Job!Â
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