Hiring Now: INBOUND CUSTOMER SERVICE REPRESENTATIVE
This role is a stepping stone to great career achievements. We need a INBOUND CUSTOMER SERVICE REPRESENTATIVE! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Are you passionate about delivering an exceptional member experience? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you... will need. If you have experience in retail, customer service, and/or data entry, we want to hear from you! RESPONSIBILITIES:  Address and resolve members inquiries  Troubleshooting App and Devise Issues  Document and update member records based on interactions  Stay informed about our evolving products and services  Manage multiple member inquiries quickly, accurately, and efficiently WORK ENVIRONMENT AND WORKSPACE:  Dedicated home office workspace, ideally a separate room with its own door  Adequate space to set up the workstation  Ability to hardwire internet (direct connection to your router)  Three power connections  No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)  Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible. PREFERRED SKILLS:  Minimum of 2 years customer service experience in a call center environment  Minimum typing speed of 40-55 WPM  Strong attention to detail  Positive and professional demeanor  Excellent written and verbal communication skills  High school diploma required; college education preferred  Experience with diagnosing and troubleshooting Apps and Devices  Previous medical experience a plus TRAINING:  100% attendance required  Live Remote Training  Systems and Program Training  Full-time, Monday-Friday, dayshift training AFTER-TRAINING SCHEDULE:  Monday-Friday, afternoon/evening shift  Full and part-time hours available after training If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions Apply Job!Â
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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