[Remote/WFM] American Express Remote Customer Service Opportunity
A new position has opened up at workwarp for a American Express Remote Customer Service Opportunity! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.
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Job Summary Job Type: Full-Time... Salary: Competitive, based on experience Working Hours: Flexible Schedule Company: American Express Location: Remote Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plans Job Description Are you passionate about providing exceptional customer service and looking for an opportunity to work from home? American Express is seeking enthusiastic and dedicated individuals to join our remote customer service team. As a Remote Customer Service Representative, you will be the first point of contact for our valued customers, helping them navigate their financial needs and providing solutions to their inquiries. This role offers a flexible schedule, allowing you to balance your work and personal life effectively while enjoying the benefits of working for a globally recognized company. In this role, you will handle a variety of customer service tasks, including responding to inquiries, resolving issues, and providing information about American Express products and services. You will be expected to maintain a high level of professionalism and provide excellent customer service to ensure customer satisfaction and loyalty. We believe in investing in our employees, which is why we offer comprehensive training programs to equip you with the skills and knowledge you need to succeed. You will also have access to a range of benefits, including health and dental insurance, paid vacations, and retirement plans. Requirements  High school diploma or equivalent  Strong communication skills, both verbal and written  Ability to work independently and as part of a team  Excellent problem-solving skills  Proficiency in basic computer applications  Prior customer service experience preferred  Reliable high-speed internet connection Responsibilities  Respond to customer inquiries via phone, email, and chat  Provide accurate information about American Express products and services  Resolve customer issues in a timely and efficient manner  Maintain detailed and accurate records of customer interactions  Follow up with customers to ensure their satisfaction  Collaborate with team members to achieve common goals  Adhere to company policies and procedures Benefits  Health and Dental Insurance  Paid Training  Paid Vacations  Retirement Plans  Flexible Working Hours  Career Development Opportunities Educational Qualifications  High school diploma or equivalent required  Additional certifications in customer service are a plus Experience  Prior customer service experience preferred but not mandatory  Experience in financial services is an advantage Company Overview American Express is a globally recognized financial services corporation with a history of delivering exceptional products and services to its customers. Our mission is to provide unparalleled customer service and innovative financial solutions to help our customers achieve their goals. We value our employees and are committed to creating a supportive and engaging work environment where they can thrive and grow. Join our team and become a part of a company that values integrity, excellence, and customer satisfaction. Apply Now Apply Job!Â
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