[Remote/WFM] Manager-Tele Account Development (Phoenix, AZ)
Build your professional journey with workwarp, starting as a Manager-tele Account Development! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
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About the position The Tele Account Development Manager at American Express is a telephone-based role focused on managing and developing high-potential clients. This position is responsible for the expansion and retention of a defined portfolio of high-value existing customers, ensuring compliance with company standards while delivering exceptional customer service and driving growth. Responsibilities  Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers within territory. ,  Proactively reach out to customers to uncover opportunities and manage customer spend in alignment with growth or retention conversations. ,  Use consultative skills to maintain and develop existing customer relationships and grow charge volume. ,  Maintain a high level of knowledge about American Express products, processes, and key internal partners. ,  Partner closely with the Field Dedicated Portfolio Account Development team for face-to-face customer visits when necessary. ,  Negotiate and close deals with clients, ensuring compliance with company policies and regulatory requirements. Requirements  Bachelor's degree required. ,  3-5 years of excellent sales experience. ,  Experience in relationship management and consultative selling. ,  Strong customer relationship building skills. ,  Ability to identify client needs and configure solutions that deliver value. ,  Experience in a highly-regulated industry. Nice-to-haves  Knowledge of market/industry key competitors, challenges, terminology, technology, trends, and regulation. ,  High learning agility and intellectual curiosity. ,  Collaborative and growth mindset. Benefits  Competitive base salaries ,  Bonus incentives ,  6% Company Match on retirement savings plan ,  Comprehensive medical, dental, vision, life insurance, and disability benefits ,  Flexible working model with hybrid, onsite or virtual arrangements ,  20+ weeks paid parental leave for all parents ,  Free access to global on-site wellness centers ,  Free and confidential counseling support through the Healthy Minds program ,  Career development and training opportunities Apply Job!Â
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