[Remote/WFM] Remote Amazon Customer Service Jobs in Brooklyn NY
An excellent opportunity has arisen for a Remote Amazon Customer Service! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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Job Summary Job Type: Full-time, Remote... Salary: Competitive hourly rate Company: Amazon Location: Brooklyn, NY Benefits: Health insurance, 401(k) plan, Paid time off, Employee discounts Job Description Amazon is seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Representatives. This role is perfect for individuals who are passionate about customer service and want to work from the comfort of their own home. As a Remote Customer Service Representative, you will be the first point of contact for customers, helping to resolve their inquiries and providing exceptional service. Requirements  High school diploma or equivalent  1+ year of customer service experience  Strong verbal and written communication skills  Ability to work independently and in a team environment  Proficiency in basic computer skills and familiarity with internet navigation  Reliable high-speed internet connection Responsibilities  Respond to customer inquiries via phone, email, and chat in a timely and professional manner  Provide accurate information and solutions to customer questions and concerns  Manage and resolve customer complaints  Document customer interactions and update account information  Work closely with other departments to ensure customer satisfaction  Meet performance goals and maintain high customer satisfaction ratings Benefits  Comprehensive health insurance  401(k) retirement plan with company match  Paid time off and holidays  Employee discounts on Amazon purchases  Opportunities for career growth and development Educational Qualifications  High school diploma or equivalent required  Associate degree or higher preferred Company Overview Amazon is a global leader in e-commerce and technology, continually innovating to improve the customer experience. We believe in putting customers first and strive to provide the best possible service. Our diverse and inclusive workforce is driven by a shared passion for excellence and a commitment to creating value for our customers. Join us and be part of a company that values your contributions and supports your professional growth. Apply For This Job Apply Job!Â
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