[Remote/WFM] Transportation Representative, Transportation

Join a team that's making a tangible difference. We're seeking a Transportation Representative, Transportation Representative! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.

 

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Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary Of Responsibilities • Effectively communicate in a clear and professional manner at all times • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners • Effectively manage sensitive cases by reporting up the escalation matrix • Demonstrate excellent time-management skills • Maintains or exceeds targeted performance metrics • Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications • Logistics background and Experience in similar role • Proficient in Excel Company - ASSPL - Telangana Job ID: A2835755 Apply Job!

 

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