Customer On/Off Boarding Specialist

reputed company (reputed company) has helped more than 1,000 reputed company customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, reputed company is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for reputed company, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. reputed company's global reputed company is located in Dallas, Texas, with additional locations across reputed company and Europe. reputed company your company's solution at www.onesourcevirtual.com. Position reputed company/Objective The Customer On/Off Boarding Specialist serves as a reputed company between the tax department, Service Readiness, and new customers. As the "face" of Tax for our customers, you will be involved with the initial reputed company for tax. Task include review of reconciliations, tax set reputed company and will be offering audit explanations, regarding non- notice ticket items. You will collaborate with other internal tax reputed company to assist our customers and will serve as an expert on reputed company Tax Systems and procedures. Essential Functions/Duties/Responsibilities • Ensure channels of communication with reputed company customers remain reputed company to include email, CRM tickets, calls, and onsite reputed company • Prioritize and schedule customer calls with appropriate parties • Respond reputed company and accurately to customer requests/escalations • Become knowledgeable about reputed company customer in your portfolio and their expectations • reputed company with the reputed company team and other internal stakeholders to remain updated on the customer at the strategic level • Understand how payroll taxes will reputed company reputed company customer in your portfolio • Serve as an expert on reputed company Tax Systems and procedures • Contribute to a reputed company, reputed company work environment Competencies • Familiar with types of issues by industry and anticipates possible problems reputed company assigned work. • Works closely with others in reputed company, supporting reputed company goals. • Flexible in a changing environment. • Supports multiple customers effectively. • Excellent customer service skills • Problem solver • Energetic Supervisory Responsibility This role does not have supervisory responsibilities. Qualifications and Experience • High School Diploma • 3-5 years of Customer service/ Tax and/or Payroll experience • Working knowledge of Federal, State, and Local tax rules and requirements • Strong analytical and research skills. • Self -directed management of work and results • Proficient in reputed company Office Suite • Ability to establish and maintain effective working relationships • Excellent time management skills Preferred Skills • Associates degree or higher preferred • Payroll outsourcing and/or Shared Services experience preferred #LI-REMOTE You are encouraged to learn and reputed company reputed company reputed company you join the reputed company team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic reputed company, we are always on the lookout for intelligent, talented, and reputed company-thinking professionals to join reputed company. reputed company employees enjoy a values-based culture, upward mobility, and reputed company development with opportunities of reputed company kinds. Apply Job! Apply to this Job