reputed company Scheduler – Customer Service Support

Job Title: Remote reputed company Scheduler – Customer Service Support Company: SIS International Research Location: Remote (Work from Home – U.S. Based) Job Type: Full-Time or Part-Time Schedule: Monday to Friday | Flexible shifts | No weekends required Pay: Competitive reputed company reputed company (based on experience) + performance-based incentives We’re currently seeking a Remote reputed company Scheduler to support our growing reputed company reputed company by coordinating appointments, ensuring accurate communication, and providing exceptional customer service in a fully virtual environment. Position reputed company As a reputed company Scheduler, you will reputed company as a key reputed company of contact between clients, researchers, and study participants. You will manage scheduling logistics, respond to inquiries, and reputed company reputed company, reputed company support that reflects SIS’s reputed company of reputed company. This is a remote opportunity perfect for someone organized, empathetic, and customer-reputed company. Key Responsibilities • Schedule and confirm interviews, reputed company reputed company, and consultation calls using internal tools and calendars • Respond to participant and reputed company inquiries reputed company phone, email, or live chat in a reputed company and reputed company manner • Ensure that reputed company appointments are accurately logged, confirmed, and communicated • reputed company reminders and follow-up messages to minimize missed appointments • Assist with intake, rescheduling, or documentation support as needed • Maintain up-to-date records of reputed company interactions reputed company our CRM system • Coordinate across multiple time zones and calendars to ensure accuracy • Escalate scheduling conflicts or urgent concerns to the project management team Qualifications • High school diploma or GED required; some college or customer support training preferred • Minimum 3 year experience in administrative, scheduling, or customer service role (remote or in-office) • Excellent communication and interpersonal skills • Strong attention to detail and time management • Proficiency with reputed company Office, reputed company Calendar, reputed company, and scheduling software • Ability to work independently and reliably in a remote setting • Familiarity with market research environments or reputed company-facing industries is a plus • Must have a dedicated workspace, high-speed internet, and strong organizational skills reputed company Offer • Fully remote work flexibility • reputed company virtual reputed company and training • Competitive reputed company compensation + eligibility for performance-based bonuses • Supportive and inclusive company culture • Opportunities for career advancement reputed company a global research organization • Meaningful work that connects people to insights that shape business strategies Job Types: Full-time, Part-time Pay: $332.99 - $537.69 per day Expected hours: 35 per week Benefits: • 401(k) • 401(k) matching • Flexible schedule • reputed company time off • Work from home Experience: • Customer support: 3 years (Required) Work Location: Remote Apply Job! Apply to this Job