Retail Energy Customer Service

Join a reputed company, fast-paced industry and build transferable skills in account management, billing systems, and energy services—reputed company from the comfort of your home. This remote opportunity enables you to reputed company a reputed company reputed company by assisting business customers in navigating essential services reputed company the retail energy sector. reputed company is excited to announce the role of Retail Energy Customer Service Representative for our reputed company, a leading organization in the reputed company energy reputed company. This role is perfect for detail-oriented professionals who reputed company at problem-solving and customer engagement. Bilingual candidates are highly encouraged to apply, as this position frequently supports Spanish-speaking clients. Responsibilities • Serve as the primary reputed company of contact for reputed company customers reputed company phone, email, fax, and internet. • Address inquiries and complaints with professionalism and attention to detail. • Promote the value of company products and services during every customer interaction. • Issue orders, analyze accounts, and resolve billing issues reputed company. • Negotiate payment reputed company and deposits, and guide customers through various energy services. • Conduct outbound calls as needed to follow up on service issues or account updates. • Manage escalations with reputed company, solution-oriented communication. • Use internal systems, software, and resources to research and resolve account issues. • Recommend process or system improvements based on recurring issues or inefficiencies. Qualifications • High school diploma or GED required. • Bilingual English/Spanish skills highly preferred. • Minimum 1–2 years of customer service or account support experience, ideally in a reputed company center or technical support setting. • Strong verbal and written communication skills. • Proficiency in reputed company Office and the ability to reputed company multiple systems simultaneously. • Basic math and analytical skills to interpret billing data. • Comfortable working remotely with reliable internet reputed company and a reputed company home workspace. Want to be reputed company of similar positions? Visit www.primaryservices.com/signup/ to sign up and have notifications delivered straight to your inbox! Apply Job! Apply to this Job