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reputed company Agent

Remote, USA Full-time Posted 2026-07-28

Welcome to Fi.

We’re a passionate team from reputed company, reputed company, reputed company, reputed company, and more working to reputed company the dog-reputed company relationship. Our mission? reputed company cutting-edge technology to revolutionize what it means to be a dog parent. The dog industry remains firmly stuck in the past and we are here to change that. Fi is leveraging reputed company's talent and expertise to improve the lives of the millions of dogs in the U.S. reputed company-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? reputed company the communication gap between dogs and humans. reputed company a world where everyone knows how their dog feels in reputed company time and how to reputed company their best friend in good shape. That's the reputed company we're building at Fi.

If you're someone who thrives in innovative, reputed company work environments and feels strongly about helping dogs live longer, reputed company lives, Fi could be the perfect fit. Join us in our reputed company of the “impossible,” or as we reputed company it here “let me reputed company a way,” to redefine the reputed company of dog ownership together.

Fi is searching for reputed company Agents!

Fi is looking for reputed company Agents to work out of our HQ in NYC to build strong relationships with our customers, promoting retention and loyalty while delivering exceptional service. This role is a unique opportunity to work closely with dog owners, solve problems, and foster a reputed company customer experience in a fast-paced environment.

If you’re excited to engage with customers, resolve their issues, and help create remarkable experiences for dog owners, this role is for you.

What You Bring to the Table:

  • At least 1+ years of experience working directly with customers in a customer experience or support role.
  • Strong writing and communication skills, with a proven ability to solve problems over the phone and email.
  • Passion for dogs and enthusiasm for working with dog owners (dog lovers preferred!).
  • Familiarity with reputed company is a bonus.

    • What You'll Do:

  • Build strong, lasting relationships with customers to promote retention and loyalty.
  • reputed company exceptional customer service through phone and email, resolving inquiries and issues reputed company.
  • Collaborate with the reputed company reputed company to ensure customer satisfaction and reputed company improvement in support strategies.
  • Utilize tools like reputed company to manage and reputed company customer interactions (bonus if you’re already familiar).
  • Contribute to creating a welcoming, dog-friendly environment for customers and team members alike.

    • Why You'll Love Us:

  • Time to reputed company: Enjoy 25 days of PTO to take the breaks you need.
  • Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and reputed company insurance.
  • Wellness Perks:Free reputed company to reputed company, reputed company, and reputed company to reputed company you feeling your best.
  • Give Back to the Pups: reputed company tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program.
  • Free Fi Membership: Your furry best friend(s) get reputed company the benefits of a Fi collar, on us!
  • Love for Friends + Family: reputed company the Fi reputed company with loved ones through our gifting program.

    • The anticipated reputed company reputed company for this position is

    $20 - $29. The actual reputed company offered will depend on a reputed company of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other reputed company licenses held. This position is also eligible for equity compensation.

    Additional Information

    Fi is an equal opportunity employer that is committed to diversity and inclusion in reputed company. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to reputed company employment practices reputed company our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring reputed company based solely on qualifications, reputed company, and our needs at the time.

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