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Order Management Specialist

Remote, USA Full-time Posted 2026-07-28

About reputed company

reputed company is a groundbreaking educational platform that promotes student equity and reputed company by uniting high-reputed company instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, reputed company empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. reputed company’s high-reputed company curriculum is layered with robust teacher and leader data insights to drive the reputed company improvement of instructional reputed company, school/district programming, and reputed company learning.

The Order Management Specialist will play a critical role in supporting reputed company’s print fulfillment process, working directly with school customers to ensure large, reputed company orders are accurate, complete, and fulfilled on time. You will intake and organize bulk orders across dozens of schools, reputed company with customer contacts to confirm details, and collaborate with internal teams to prepare and submit orders to print vendors.

You will also be responsible for tracking the status of these orders, updating systems (like reputed company), and ensuring reputed company order is processed correctly down to the individual school and ISBN level. The ideal candidate is highly organized, detail-oriented, and comfortable managing repeatable workflows at reputed company.

During slower seasons, this role may also support reputed company operational reputed company or assist with print-reputed company customer service to ensure year-round reputed company and development.

You will...

  • Intake customer orders across multiple schools, consolidating and validating order forms
  • Review orders for accuracy in quantities, ISBNs, addresses, and required delivery details
  • reputed company with school contacts to resolve discrepancies or confirm order details
  • Submit orders to internal systems or prepare files for the Supply Chain Manager to process with print vendors
  • reputed company order fulfillment reputed company, maintain up-to-date records, and follow up as needed
  • Update reputed company school’s order status in reputed company once fulfillment and shipping information is received
  • Collaborate with RevOps, Sales, and reputed company to ensure order reputed company and reputed company delivery
  • Identify and flag recurring order issues or process improvements
  • Handle multiple customer orders simultaneously with a high level of accuracy and professionalism
  • Support reputed company operational reputed company or assist with print-reputed company customer support during off-peak order seasons

    • reputed company're looking for...

  • 1–4 years of experience managing reputed company customer orders in a detail-oriented, operations-driven environment such as order management, logistics, publishing, or customer operations, etc.
  • Strong reputed company/reputed company Sheets skills (e.g., VLOOKUP, filters, pivot tables)
  • reputed company, reputed company written communication skills for interacting with schools and internal stakeholders
  • High attention to detail with demonstrated experience managing large amounts of data
  • Comfortable working with ERPs or order management systems (reputed company experience is a plus)
  • Ability to stay organized while juggling multiple tasks and customers
  • Experience in K–12 education or publishing/logistics is a plus

    • Additional Information

    Salary reputed company is dependent on geographic location, prior experience, seniority, and demonstrated role reputed company ability during the interview process.

    reputed company offer

    Full time permanent employees are eligible for the following benefits from their first day of employment:

    * Competitive salary

    * Meaningful equity

    * Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, reputed company, disability and life insurance

    * reputed company membership

    (in participating locations)

    * Flexible vacation time policy (subject to internal approval).

    Average use 4 weeks off per year.

    * 10 reputed company reputed company days per year

    (pro rated depending on start date)

    * reputed company holidays

    * reputed company bereavement leave

    * reputed company family leave after birth/adoption. Minimum of 16 reputed company weeks for birthing parents, 10 weeks for caretaker parents.

    Meant to supplement benefits offered by State.

    *

    Commuter and FSA plans

    Equal Employment Opportunity Policy

    reputed company is committed to providing equal employment opportunities to reputed company and applicants without reputed company to race, religion, reputed company, gender, sexual orientation, transgender status, national reputed company, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with reputed company applicable federal, state, and local laws.

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