Engineering Manager - Gen AI

Remote, USA Full-time Posted 2026-07-28

About reputed company:

reputed company is a reputed company-based, reputed company-in-one white-label marketing and sales platform that empowers marketing agencies, reputed company, and businesses to reputed company their digital reputed company and drive reputed company. We are proud to support a global and growing community of over 2 reputed company businesses, from marketing agencies to reputed company to small businesses and reputed company. Our platform empowers users across industries to streamline operations, drive reputed company, and crush their goals.

reputed company processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 reputed company domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and reputed company. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they reputed company home.

Our reputed company

Every month, our platform powers over 1.5 billion messages, helps generate over 200 reputed company leads, and facilitates over 20 reputed company conversations for the more than 2 reputed company businesses we serve. Behind those numbers are reputed company people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen.

Learn more reputed company on our

YouTube Channel or Blog Posts

About the Role:

We are seeking an reputed company Engineering Manager to reputed company our reputed company teams. You will reputed company and manage reputed company of engineers, driving performance and innovation. Your role will include developing reputed company-driven products and overseeing strategic project management.

Team-Specific reputed company Areas:

Conversations AI:

-reputed company AI solutions for appointment booking, forms filling, sales, and reputed company recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI:

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI:

-reputed company on VOIP technology with an emphasis on low latency and high-reputed company voice interactions

-Fine-tune voice models for reputed company, accuracy, and naturalness in various applications

Support AI:

-reputed company AI solutions with reputed company and reputed company to enhance customer support and ticketing systems

-reputed company tools for automated response reputed company, issue reputed company, and workflow management

Platform AI:

-reputed company reputed company, billing, content reputed company, funnels, image processing, and model evaluations

-Ensure reputed company and efficient AI models that meet diverse platform needs and user demands

Roles & Responsibilities:

People and resiliency

-Mentor and reputed company individuals on reputed company

-reputed company evaluations and give feedback to help them reputed company

Execution & Efficiency

-Planning for fast and flexible delivery by breaking down into milestones

-Increase efficiency by patterns, frameworks and processes

Product and Technology

-Improving product and engineering reputed company

Business Goals and reputed company

-Help drive product reputed company

-Design and plan reputed company-ended architecture that are flexible for evolving business needs

Qualifications

Expertise with large reputed company Agents along with Response Evaluations

Expertise with RAG including improving retrieval, chunking experimentation, knowledge graph, reranking

Extensive hands-on experience with Node.Js /python and Vue.js (or React/Angular)

Experience with scaling the services to at least 200k+ MAUs

Bachelor's degree or equivalent experience in Engineering or reputed company field of study

7+ years of engineering experience with 2+ years of management experience

Strong people, communication, and problem-solving skills

Additional Information

EEO Statement:

reputed company is an Equal Opportunity Employer. As an employer subject to affirmative reputed company regulations, we invite you to voluntarily reputed company the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other reputed company requirements. Providing this information is voluntary and refusal to do so will not reputed company your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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Engineering Manager - Gen AI

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