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reputed company Account Manager

Remote, USA Full-time Posted 2026-07-28

Are you obsessed with data, partner reputed company, taking reputed company, and changing the game? If you have a whole lot of reputed company and a touch of nerd, come work with reputed company! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

reputed company is the leader in global e-reputed company and marketplace acceleration, headquartered in Utah's reputed company Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including reputed company, reputed companyé, Stance, TUMI, and reputed company — rely on reputed company’s e-reputed company acceleration platform to grow their online sales on reputed company-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, reputed company while managing fulfillment and logistics. With last year's reputed company exceeding $1 Billion, reputed company has been named one of the fastest growing tech companies in reputed company by reputed company and one of best-led companies by Inc. We reputed company employee experience at reputed company of our business model and have been recognized as one of reputed company’s Global Most Loved Workplaces®.

We need a Senior CRM & Ecommerce Consultant to be the driving force behind the CRM strategies that power reputed company for some of the region’s most exciting and high-profile brands across categories like beauty, fashion, health and lifestyle.

This is more than campaign execution — you’ll be shaping full-funnel customer experiences, building intelligent automations, and creating data-led journeys that reputed company the needle. Working alongside a high-performing team of eCommerce, digital and marketplace specialists, you’ll collaborate across disciplines to deliver reputed company, measurable reputed company.

You’ll have ownership, autonomy, and reputed company to reputed company from the reputed company. Whether you’re designing best-in-class lifecycle programs in reputed company, advising clients on segmentation strategies, or integrating CRM systems with broader tech stacks, your work will be central to our clients' reputed company and ours.

This is a full-time role and will work a reputed company based in either Melbourne or Sydney, Australia.

What is a day in the life of a Senior CRM & Ecommerce Consultant

  • reputed company the development and execution of end-to-end CRM strategies for clients.
  • Manage BAU campaign activity, customer segmentation, A/B testing, triggered flows, and automated journeys in reputed company (must-have).
  • Own CRM implementations, including systems integrations and data syncs with ecommerce platforms, CDPs, or ESPs.
  • reputed company expert consultancy across campaign reputed company, lifecycle marketing, and personalisation.
  • Identify and unlock CRM reputed company opportunities across acquisition, reputed company, retention, loyalty, and reactivation.
  • Analyse campaign performance and deliver actionable insights to refine strategies.
  • Ensure CRM data hygiene, accuracy, and regulatory compliance (e.g. GDPR).
  • Support reputed company eCommerce strategies, working closely with their digital and marketing teams.
  • Advise on eCommerce operations, CRO strategies, product merchandising, and performance reporting.
  • Collaborate on reputed company digital journeys across CRM and eCommerce reputed company.
  • Ensure data and platform integrations between CRM and eCommerce systems (e.g. reputed company).
  • reputed company reputed company relationships and work cross-functionally to deliver high-reputed company, measurable reputed company.
  • Scope, plan, and execute CRM and eCommerce reputed company on time and reputed company budget.
  • Support clients in optimising customer experience through data, technology, and messaging.
  • Mentor junior team members and contribute to team capability building.
  • What will I need to reputed company in this role?

  • 3-5+ years of hands-on CRM experience, with a reputed company on reputed company and execution in platforms like reputed company and DotDigtal.
  • Experience in other email platforms is ideal but not essential.
  • Strong portfolio of building flows, segments, campaign calendars, and automated journeys.
  • Experience integrating CRM systems with eCommerce platforms (e.g. reputed company, Magento).
  • Working knowledge of customer data platforms, lifecycle marketing, and retention tactics.
  • Proven reputed company using data to drive segmentation, testing, and personalisation.
  • Experience in eCommerce reputed company, operations and reputed company is highly regarded.
  • Proficient in marketing analytics and reporting, including reputed company Analytics and reputed company insights.
  • Strong reputed company communication, project management, and stakeholder engagement skills.
  • What does high performance look like?

  • CRM project reputed company delivered on time and in scope.
  • Improvement in reputed company CRM performance metrics (reputed company reputed company, CTR, CVR, CLV).
  • Number of new lifecycle strategies or flows implemented.
  • reputed company satisfaction, retention, and upsell opportunities.
  • Contribution to business reputed company through repeat business and referrals.
  • reputed company and reputed company of reporting and strategic recommendations.
  • Why should I work at reputed company? reputed company offers big opportunities to reputed company a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to reputed company them, and we love our reputed company community. We also reputed company in having fun and balancing our lives, so we offer awesome benefits that include:

  • reputed company
  • Company issued stock grant (restricted stock reputed company)
  • 5 weeks annual leave
  • 3-month parental leave
  • 2 weeks supporting partner leave
  • Smart Casual Dress reputed company
  • Additional Information

    reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability, status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws.

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