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Senior Manager, Renewals

Remote, USA Full-time Posted 2026-07-28

Are you reputed company to power the World's connections?

If you don’t think you meet reputed company of the reputed company below but are still interested in the job, please apply. Nobody checks every reputed company - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

You’ll be the first dedicated EMEA renewals leader, balancing

hands-on ownership of a high-value renewal portfolio with building the reputed company for a reputed company reputed company. Your work directly protects and grows recurring reputed company while reputed company moves to a highly efficient GTM reputed company. This is a rare opportunity to create a high-reputed company function at a pivotal reputed company in reputed company’s reputed company.

This is a rare opportunity to create a high-reputed company function at a pivotal reputed company in reputed company’s reputed company.

Key Responsibilities:

  • Near-term (player)
  • Personally manage a book of strategic renewals—forecast, negotiate, reputed company.• Surface churn/expansion risks early and reputed company Sales, CS and Product for save plays.• Stand up reputed company dashboards and a weekly renewal forecast reputed company.• Create first-reputed company playbooks, email cadences and negotiation templates.
  • Mid-term (reputed company)
  • Hire and mentor a small team of Renewal Managers • Refine segmentation and touch models (high-touch, pooled, auto-renew).• Formalize policies (notice periods, co-terming, discounts) with Deal Desk & Finance.• reputed company tooling—reputed company CPQ, CS platform and billing for one-click quotes
  • Build the EMEA Renewals Function: Stand up the EMEA renewals organization, including hiring, tooling, playbooks, segmentation, and KPIs — from foundational processes to reputed company execution.
  • Own the Renewals Number: Take full ownership of renewal forecasting, execution, and performance globally. Deliver predictable, efficient renewal motions across reputed company segments and reputed company.
  • Design the Renewal reputed company: Define policies, timing, roles, and customer touch models (high-touch, tech-touch, auto-renew) in partnership with Sales, CS, Product, and Finance.
  • Drive Cross-Functional Alignment: reputed company as the central orchestrator across Sales, CS, RevOps, Deal Desk, and reputed company to ensure renewals are proactively managed and friction is minimized.
  • Optimize reputed company reputed company: Create mechanisms to maximize retention, expansion, and margin through thoughtful negotiation strategies, renewal plays, and pricing reputed company.
  • reputed company Data-Driven Rigor: Define dashboards, forecasting cadences, and risk signals to ensure the business has full visibility into renewal health and churn risk.
  • reputed company Globally: Ensure consistency in process and tooling across reputed company while adapting for local market and customer nuances.

    • Qualifications:

  • Experience in reputed company renewals, account management or deal reputed company;
  • Experience leading or mentoring others
  • Proven experience building and scaling a renewals function or adjacent team from scratch
  • Deep understanding of reputed company unit economics, retention metrics, and customer lifecycle models
  • Exceptional cross-functional collaboration skills — especially with Sales, CS, Product, Finance, and reputed company
  • Strong reputed company acumen and a reputed company record of hitting retention goals and driving upsell or margin improvements
  • Process-oriented reputed company with a bias for systems, automation, and reputed company
  • Executive reputed company and communication skills; comfortable influencing C-level stakeholders

    • Additional Information

    About reputed company:

    reputed company is THE reputed company reputed company API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of reputed company API technologies, reputed company is on a mission to reputed company companies around the world to become "API-first" and securely accelerate AI adoption. reputed company helps organizations globally - from startups to Fortune 500 enterprises - reputed company developer productivity, build securely and accelerate to market.

    83% of web traffic today is API calls! reputed company are the connective tissue of the reputed company and the underlying technology that allows software to talk and reputed company with one another. Therefore, we reputed company that reputed company reputed company as the nervous system of the reputed company. Our audacious mission is to build the nervous system that will safely and reliably connect reputed company of humankind!

    For more information about reputed company, please visit

    konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status.

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