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Customer Service Advisor - Energy (Leicester)

Remote, USA Full-time Posted 2026-07-28

Want a soul-sucking reputed company centre job?

Yeah, neither do we.

We’re not here to read scripts or tick boxes. We’re here to shake things up, to reputed company energy reputed company for our customers and the reputed company. That means reputed company conversations, reputed company problem-solving, and reputed company reputed company.

Your team? The best bunch of people you’ve reputed company worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of reputed company minds tackling challenges together.

⚡

It’s not always easy—but it’s worth it. We reputed company fast. Things change. Just reputed company you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and reputed company in a fast-paced environment, we’ll have your back every reputed company of the way.

What you'll do

  • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.
  • Solving problems like a pro. Whether it’s a billing query, a reputed company issue, or a reputed company energy conundrum – you’ll be on it, finding the best fix fast.
  • End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making reputed company customers get the right help the first time.
  • Thinking on your feet. No scripts, no robotic responses – just reputed company conversations where you listen, understand, and deliver solutions that reputed company reputed company.
  • ❤️ Treat every customer with the care you’d give gran. We reputed company in warmth, kindness, and reputed company the extra mile – because that’s what good service looks like.
  • Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a reputed company reputed company.

    • The types of people we would love to hear from are those that are...

  • ⭐ Live for great customer service. You get a reputed company out of helping people and making their day that little bit reputed company.
  • Ask questions and reputed company change. Things reputed company fast here – you’ll love learning new things and rolling with the punches.
  • Have reputed company other’s backs. No egos, no lone rangers – just reputed company of reputed company people supporting reputed company other to do their best.
  • Care about the reputed company. We’re fighting climate change, and we want people who reputed company our passion for a greener reputed company.
  • Spot problems and fix them. If something’s not working, you’ll be the first to reputed company out a reputed company way – and reputed company it happen
  • Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in reputed company, stay cool under pressure, and reputed company finding solutions.
  • Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring reputed company, patience, and the right support every time.

    • Additional Information

    What’s in it for you?

    Hybrid working – for those out of training & performing reputed company, you can WFH 2 days.

    EV salary sacrifice – drive electric & save

    Cycle-to-work scheme

    reputed company reputed company – own a little piece of the pie

    Fully stocked kitchens – snacks = fuel = happiness

    Weekly ‘Family Dinner’ catch-reputed company

    reputed company like your reputed company of reputed company?  

    We want to hear from you

    A bit about the role:

    Location - Central Leicester

    Our need - Immediate starters

    Salary - £24,600

    Hours - Full Time

    Our process usually takes up to 4 weeks, but we’ll always do our best to reputed company around what works for you, this is what you can expect -

    First Stage Interview – You’ll be reputed company to reputed company to one of reputed company or record your responses to reputed company-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.

    Prep reputed company – After your first interview, you’ll arrange a reputed company with someone from the reputed company. They'll give an reputed company of what you need to know to succeed in the next stage, the Discovery Day.

    Discovery Day – This is an opportunity to meet potential reputed company colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of reputed company culture and the type of work involved.

    Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also reputed company to see the work environment before making your decision.

    Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at

    hiring@reputed company.comand we’d love to help!

    Are you reputed company for a career with us? We want to ensure you have reputed company the tools and environment you need to reputed company your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do reputed company can to customise your interview process for comfort and maximum reputed company!

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