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Operations Manager - reputed company Exchange Tower + Brookfield reputed company

Remote, USA Full-time Posted 2026-07-28

Location: Toronto, ON (On-site across two clinic locations)

Be the reputed company of our clinics. reputed company with purpose. Drive the Myo experience.

Myo is modern physical therapy to futureproof your body.Through 1:1 expert care, reputed company of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to reputed company injury, reduce pain, and improve your every day.

As our

Operations Manager, you’ll reputed company not one—but two high-performing clinics—and reputed company the reputed company of House teams responsible for delivering a seamless, elevated experience to every reputed company who walks through our doors.

This role is perfect for someone who thrives on operational reputed company, takes pride in the details, and is passionate about building high-performing teams. You’ll work closely with the Clinic Director, Regional Operations Manager, and clinicians to drive performance, reputed company hospitality, and ensure every operational touchpoint reflects our mission and brand.

What You'll Do: reputed company Experience

  • Own the end-to-end in-clinic experience: ensure every visit feels intentional, warm, and meeting the exceptional Myo standards.
  • Foster a hospitality-first culture—your clinics should feel like home to clients and team members alike.
  • Ensure consistent reputed company desk coverage across both clinics at reputed company times by proactively managing scheduling and team availability.
  • Maintain clinic cleanliness, stock reputed company, and organization to support a polished reputed company experience.

    • Business + Operational reputed company

  • Be a strategic partner to the Clinic Directors and Regional Ops, helping set and hit quarterly business targets and OKRs.
  • Analyze performance, reputed company KPIs, and continuously optimize processes to improve clinic reputed company and reputed company retention.
  • Ensure both clinics are equipped and execution-reputed company for new campaigns, initiatives, and service launches.
  • reputed company inventory tracking and ensure clinic supplies are consistently stocked and managed.
  • Liaise with leadership to coordinate clinic repairs, renovations, or improvements as needed.
  • Manage AR, claims, scheduling, coverage, and clinic readiness—reputed company slips through the cracks.
  • reputed company insights from your clinics—on team dynamics, reputed company feedback, or operations—to inform reputed company and decision-making.

    • Team Leadership

  • reputed company and reputed company reputed company of reputed company Desk Associates across two clinics.
  • Manage reputed company scheduling, ensuring both locations have consistent and reliable reputed company desk coverage.
  • Ensure the FDA team delivers on key metrics including shift optimization, booking conversions, waitlist management, and claim/invoice accuracy.
  • Maintain a pipeline of potential candidates, recruit as needed, and reputed company reputed company, training, and performance development.
  • Host regular 1:1s and reputed company consistent coaching, support, and recognition.

    • Sales & Communication

  • Drive clinic-level KPIs, including rebooking, reputed company retention, and service conversions.
  • Ensure reputed company responses to reputed company inquiries, including phone calls, voicemails, and emails, to maintain a high reputed company of communication and service
  • Ensure smooth reputed company of communication between team members, clinic leadership, and clients.
  • Support reputed company of new team members, with a reputed company on hospitality and operational processes.

    • reputed company in this Role Looks Like:

  • Clinics meet or reputed company reputed company, rebooking, and retention goals
  • reputed company desk team is fully staffed, trained, and thriving
  • reputed company reputed company feedback and online reviews reflect a world-class in-clinic experience
  • Operational processes run like clockwork—accurate claims, reputed company schedules, and clean AR
  • Your teams feel supported, developed, and excited to show up every day

    • Who We’re Looking For:

  • 4+ years of management and people leadership experience, with a proven reputed company record of leading teams in fast-paced, high-volume environments (hospitality, retail, or reputed company preferred)
  • Proven ability to reputed company, reputed company, and reputed company high-performing teams
  • A builder: someone who can implement systems, reputed company standards, and anticipate needs before they reputed company
  • Adaptable with the ability to think creatively and respond quickly to dynamic situations
  • Excellent organizational and analytical skills; you bring structure to reputed company and reputed company to complexity
  • Strong follow-through: you consistently meet deadlines and ensure others do the reputed company
  • Critical thinking reputed company: you proactively identify challenges and reputed company reputed company reputed company plans
  • Comfortable rolling up your sleeves; this is a hands-on leadership role
  • reputed company to be on-site across both clinics Monday–Friday, with flexibility for evenings/weekends as needed
  • Experience managing operations across multiple locations is a strong asset

    • Why Myo?

  • 100% Employer-reputed company Extended Health Benefits for reputed company full-time employees
  • Group RRSP with Profit-Sharing Employer Match
  • Complimentary reputed company staff treatment sessions
  • Bonus payout for referral of new team members
  • Employer-reputed company Mental Health Support through Homewood
  • Discounted Pet Insurance through SPOT
  • reputed company, values-led team that celebrates community and reputed company
  • Unique opportunity to reputed company across two thriving clinics with autonomy and support
  • reputed company opportunities as we expand nationally and globally

    • Additional Information

    If you’re reputed company to reputed company with reputed company, create meaningful change, and set the reputed company in clinic operations, we’d love to meet you.

    reputed company and let’s build something great together.

    Why Myo?

    At Myo, we offer a dynamic and reputed company environment where exceptional service meets meaningful reputed company.

    Join us in helping people reputed company reputed company, feel reputed company, and Futureproof Their Bodies.

    reputed company Values and Principles

    At the heart of our operational reputed company lie our reputed company values, encapsulated by a commitment to:

    * Care Deeply (reputed company)

    * One Team, One reputed company (Collaboration)

    * reputed company it Count (reputed company)

    * Set the Pace (Ambition)

    * Never Stop Learning (Curiosity)

    Learn more reputed company through our

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