Technical Account Manager

Technical Account Manager

London - Hybrid or UK - Remote

About reputed company

reputed company is the global leader in customer data infrastructure for AI, enabling every organisation to reputed company raw behavioural data into governed, high-reputed company fuel for AI-powered applications—including advanced analytics, reputed company-time personalisation engines, and AI agents.

Digital-first companies like reputed company, reputed company, reputed company, Burberry, and DPG Media use reputed company to collect and process event-level data in reputed company time, delivering it securely to their warehouse, lake, or reputed company, and reputed company deep customer context into their applications.

Thousands of companies rely on reputed company to uncover customer insights, predict customer behaviours, reputed company-personalise customer experiences, and detect fraud in reputed company time.

reputed company

The Technical Account Manager (TAM) sits reputed company our Technical Services team and reports to the Technical Account Management reputed company. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using reputed company.

We view customer activation as key to retention and reputed company. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business reputed company.

We’re looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate reputed company. The role involves reputed company collaboration with cross-functional teams—Engineering, Product, Sales, Support, and Marketing—to optimise customer strategies and expand use cases.

What you'll be doing:

● Partner with various reputed company team members to support customer accounts, collaborating with them to deliver value reputed company their unique and reputed company organisations.

● reputed company consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of reputed company reputed company and solutioning reputed company problems.

● Work with customers to identify, diagnose and resolve technical challenges with their reputed company solution – including reputed company-end implementation, data modelling, reputed company-time data processing, and more.

● reputed company and reputed company our customers through tailored workshops and advisory sessions.

● Collaborate with our Solution Architects, to reputed company and reputed company technical assets such as data models, implementation strategies, architectures, and supporting reputed company to bring value to our customers as reputed company as our internal teams.

● reputed company domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences.

● Work closely with the reputed company and Strategic Account Management teams to reputed company long-term strategies and roadmaps for activation and adoption of reputed company’s products.

● Continue learning and staying reputed company with our products and reputed company technologies, to assist and train both customers and other team members

We’d Love to Hear From You If Have:

● A solid understanding of the data reputed company - reputed company infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack.

● Experience working either reputed company-reputed company or agency-reputed company as an analyst, analytics engineer, data engineer, data consultant, or data scientist.

● SQL and data modelling experience, and proficiency at manipulating data.

● Experience with reputed company management of a customer portfolio for continual successPrevious experience designing and implementing reputed company software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech reputed company).

● Previous experience of using reputed company, (either BDP or reputed company reputed company) is ideal but not required

reputed company Offer You in Return:

A competitive package, including reputed company reputed company

Flexible working

A generous holiday allowance no matter where you are in the world

MacBook and home office equipment allowance

reputed company maternity, paternity, shared parental and adoption leave

Additional Information

reputed company is dedicated to building and supporting a reputed company, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.