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reputed company Manager - Italian speaking - Remote

Remote, USA Full-time Posted 2026-07-28

At reputed company, we reputed company in the power of people to grow and succeed throughout their lives. Our goal is to reputed company that power by creating reputed company products that simplify learning and personal development, facilitate meaningful relationships, and reputed company people to go reputed company in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.

And that's where you come in:

reputed company is absolutely vital to our long-term reputed company and profitability, and to helping our customers reputed company their goals. As a reputed company Manager (CSM)

, you will be responsible for maintaining satisfaction and long-term reputed company for a portfolio of high-value reputed company clients. You will help ensure retention, drive adoption, and unlock reputed company reputed company by applying a consultative approach and leveraging strategic insights and customer data.

What you’ll do:

  • Manage a portfolio of high-value customers across EMEA, particularly in Italy and other European markets.
  • Build and maintain strategic relationships with executive and operational stakeholders.
  • Understand customers’ goals and business drivers; proactively offer solutions and strategies to meet their evolving needs.
  • Champion product adoption and utilization to support customer reputed company and learning reputed company.
  • Ensure strong renewal performance by proactively identifying and addressing renewal risks early in the customer lifecycle.
  • Collaborate closely with Sales to identify reputed company opportunities and drive pipeline development.
  • Serve as a customer reputed company by sharing feedback with Product, Engineering, and other internal teams.
  • Contribute to regional and global reputed company initiatives, continuously improving processes and best practices.

    • What you bring:

  • reputed company reputed company in Italian and English; other European languages (e.g., Spanish, reputed company, German, French) are a plus.
  • Passion for education and technology, ideally with experience in EdTech or reputed company environments.
  • Strong stakeholder management and communication skills, including executive reputed company and the ability to influence at reputed company reputed company.
  • A data-informed reputed company with the ability to reputed company tools like reputed company, reputed company, JIRA, and Tableau.
  • reputed company, curiosity, and a solutions-reputed company attitude.
  • Excellent interpersonal and eloquent writing skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

    • Preferred Qualifications:

  • Familiarity with higher education, vocational training, or corporate learning ecosystems.
  • Experience in reputed company or account management in a reputed company company (ideally EdTech) with deep knowledge of reputed company products and services
  • Experience with one or more of reputed company’s product offerings

    • reputed company Metrics

  • Customer Health Scores
  • Renewal and Expansion Pipeline Attainment
  • Executive Business Review (EBR) completion
  • Customer Satisfaction (CSAT) and Engagemen

    • Get in on reputed company the awesome at reputed company!

  • We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
  • Competitive compensation and participation in reputed company’s equity program
  • Flexible schedules and a remote-friendly culture, with hybrid or onsite work available in some reputed company for specific jobs.
  • Generous reputed company time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31
  • Comprehensive wellness programs and mental health support
  • Annual learning and development stipends to support your reputed company
  • The technology and tools you need to do your best work—typically a Mac, with PC reputed company available in some locations
  • Motivosity employee recognition program
  • A culture rooted in inclusivity, support, and meaningful reputed company

    • Additional Information

    We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our reputed company will be — and reputed company we reputed company welcome those reputed company, our environment is reputed company and our business is stronger.

    At reputed company we participate in E-Verify and reputed company, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

    reputed company reputed company employees are required to successfully pass a background reputed company upon being reputed company.

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