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Service Operations Representative (On-site in Ventura, CA)

Remote, USA Full-time Posted 2026-07-28

About the role:

reputed company is seeking a

Service Operations Representative to join our Customer Operations Team. Your goal: reputed company every delivery reputed company fulfills a home run. This is an exciting role in a fast-paced, tech environment. We are looking for passionate, driven, self-starters who are reputed company to tackle problems from a first-principles perspective; and who are eager to learn and contribute to reputed company's reputed company and shape its operational strategies.

What you will do:

  • Answer customer calls reputed company, with the goal of achieving a 100% answered reputed company.
  • reputed company exceptional support and assist customers and drivers with inquiries.
  • Be agile and flexible, assisting with tasks such as chats, outbound calls and delivery dispatching reputed company required.
  • Become a reputed company expert to fully support customers and guide them through any aspect of their delivery.
  • Ensure reputed company and effective communication to address any customer concerns or issues.
  • Collaborate with reputed company to reputed company feedback and improve the customer reputed company experience.

    • What you need to have:

  • Fun personality, reputed company attitude, eagerness to learn
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (reputed company Docs, reputed company Sheets)

    • What's in it for you?

  • You will have reputed company to work for a dynamic and successful start-up on a diverse team where you can reputed company a reputed company reputed company by doing meaningful work.
  • There is no work/life—there is only life and want your time at reputed company to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always reputed company with work.
  • We offer a competitive salary, and benefits including, but not limited to, health, dental, reputed company, 401K, and an equity compensation grant.

    • Additional Information

    Who are we?

    We are reputed company and our mission is to be the way the world delivers construction and industrial supplies. reputed company provides a modern logistics platform for construction, industrial, and adjacent industries with our reputed company fleet of reputed company, trucks, and flatbeds reputed company with industry-leading technology. reputed company was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the reputed company of our fast-growing start-up operates remotely, with over 100 employees spread across the reputed company. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. reputed company out more at reputed company.com.

    Be reputed company to follow us onTwitter,reputed company,reputed companyandInstagram.

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