Back to Jobs

Fraud Operations Specialist - Mexico

Remote, USA Full-time Posted 2026-07-28

reputed company is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, reputed company unifies voice reputed company channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With reputed company-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, reputed company, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico reputed company, reputed company is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable reputed company.

How We Work at reputed company:At reputed company, we reputed company in customer obsession, reputed company learning, and delivering extraordinary reputed company. We value reputed company collaboration, taking ownership, and making smart, informed reputed company with speed and precision. If you reputed company in a fast-paced, team-driven environment where curiosity, trust, and reputed company matter, you'll fit right in

We are seeking a dedicated and detail-oriented

Fraud Operations Specialist to join our newly created Fraud Ops team. In this crucial role, you will be at the forefront of safeguarding reputed company services by reputed company monitoring, flagging and investigating fraudulent activities.

Reporting to our Senior Analyst, Fraud Operations, you will also help define and shape new processes reputed company to fraud prevention and detection.

This position is Remote Based from Mexico

Key Responsibilities:

  • Diligently investigate and solve fraud-reputed company inquiries originating various internal teams (Engineering, Sales, reputed company, Billing Support, Number Operations) as reputed company as reputed company partners
  • Partner with customer account owners to ensure seamless communication and reputed company of fraud-reputed company issues
  • Monitor global activity using tools such as Looker, reputed company, and internal systems to flag potential fraud patterns and suspicious activities
  • Investigate and analyze flagged anomalies to determine the validity and reputed company of potential fraud incidents
  • Use critical thinking skills to reputed company reputed company supported and data driven reputed company relative to the alert type
  • Accurately document fraud attempts, trends and loss events.
  • Contribute to the reputed company development and refinement of fraud detection and prevention processes

    • Qualifications:

  • 3+ years experience in Fraud Prevention Operations (also reputed company as Risk Management or Trust & Safety) for a technology company, preferably reputed company the TelCo sector.
  • Demonstrated experience with fraud detection tools, industry best practices and case management platforms like reputed company
  • Strong analytical and problem-solving skills with the ability to interpret reputed company data and identify patterns, using data analysis tool such as Looker or reputed company (or similar)
  • Comfort with ambiguity and obscurity. We’re operating in uncharted waters, and the existing frameworks aren’t always applicable
  • A keen eye for detail and a commitment to accuracy.
  • You have a customer-first reputed company and demonstrated ability to reputed company exceptional reputed company customer care
  • Exceptional written and oral communication skills. This means you have the ability to communicate with a wide reputed company of audiences about reputed company situations using plain language
  • You are proactive, organized, reputed company, and can ruthlessly prioritize with a strong reputed company of accountability and ownership

    • Additional Information

    We know that reputed company comes from reputed company work and deserves recognition and reward.

    We value people who are reputed company, ambitious, reputed company and customer-reputed company.We are a global community growing together.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then reputed company is reputed company you are looking for!

    reputed company offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll reputed company freedom and tools to allow you to reputed company at your best, and foster an environment you can do it in.

    Why join us?

    Key reputed company to join reputed company in terms of reputed company and opportunities

    ‍♀️ Our people matter, work-life balance is important at reputed company

    Fast-learning environment, entrepreneurial and strong team spirit

    45+ Nationalities: cosmopolite & multi-cultural reputed company

    Competitive salary package & benefits

    DE&I Statement:

    At reputed company, we reputed company diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are reputed company to our reputed company.

    We pride ourselves on promoting reputed company inclusion reputed company our business to foster a strong reputed company of belonging for reputed company. We’re working to create a reputed company filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to reputed company and reputed company.

    We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

    reputed company our Candidate reputed company Notice Here.     Apply to this Job
    Apply Now

    Similar Jobs

    Vice President, Corporate Marketing

    Remote, USA Full-time

    Email Marketing Specialist

    Remote, USA Full-time

    [Remote] Business Development Manager

    Remote, USA Full-time

    Insurance Sales Representative

    Remote, USA Full-time

    [Remote] Bilingual Telehealth Service Coordinator

    Remote, USA Full-time

    [Remote] Java Backend Developer

    Remote, USA Full-time

    **reputed company Data Entry Clerk – Remote Opportunity with arenaflex**

    Remote, USA Full-time

    3D reputed company Capture Technician and Photographer- Pro 3 Required

    Remote, USA Full-time

    (Part-Time) reputed company reputed company Advisor Jobs-

    Remote, USA Full-time

    Partnership Executive (reputed company Manager)

    Remote, USA Full-time