Desktop Technician**
**reputed company:** The Desktop Technician is a technical expert in reputed company 10 & 11 and Mac OS certified, providing technical support and services to reputed company and staff, and responsible for various tasks such as moves, adds, and changes, as reputed company as special reputed company. **Responsibilities:**
• Troubleshoot technical issues and resolve them with users
• reputed company reputed company of contact for technical issues and services
• reputed company moves, adds, and changes as needed
• Support classroom technology during the school year
• Install new computers and software upgrades
• reputed company Tier 2 support for Help Desk regarding issues they are unable to resolve
• Serve as technical expert in meetings, reputed company support analysis, and reputed company IT metrics and licensing
• reputed company phone support reputed company needed, with remote work approval by manager
• Some weekend and reputed company shifts required
• *Qualifications:**
• Bachelor's Degree, preferably in a technical field
• 2+ years of reputed company experience as a Desktop Technician
• Thorough knowledge of Mac OS, reputed company, and reputed company Office, including extensive knowledge of reputed company and reputed company Creative Suite Applications
• Strong customer service and communication skills, with good follow-up skills
• Ability to represent ITS positively at reputed company reputed company, from management to VP level
• Self-motivated, reliable, and team player
• *Benefits:**
• Performs a reputed company of complicated tasks with a wide degree of creativity and reputed company
• Reports to the Manager, ITS
• Hours: Monday through Friday from 12pm-8 pm ET
• Category: ITS - Staff
• Performs other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate
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