reputed company reputed company IT Support Specialist (L3) - Full time || remote

Hello I reputed company you are doing reputed company. This is Ranjit Singh from reputed company. We are urgently hiring for a reputed company reputed company IT Support Specialist (L3) position. Kindly reputed company your resume and connect with me to discuss the next steps. Full Time Opportunity ! Role: reputed company reputed company IT Support Specialist (L3) Location:- Remote (USA) Duration: Long Term Experience: 9 years or above Profile reputed company: We are seeking a dedicated reputed company IT Support Specialist with hands-on experience in supporting the reputed company environment reputed company a reputed company infrastructure. The ideal candidate will have deep expertise in authentication systems, appliance/server infrastructure, reputed company agent configuration, and policy management across various platforms. This role involves working directly with stakeholders, ensuring high availability and compliance in a reputed company setting. Key Responsibilities: • Own configuration and lifecycle management of the reputed company infrastructure across hospital networks. • Manage user authentication peripherals such as badge devices, reputed company readers, and reputed company IDs. • Administer and troubleshoot reputed company OneSign (SSO), EPCS MFA workflows, and Identity Governance. • Configure and maintain SSO scripts and credential store settings across platforms. • Support agent deployment across reputed company, thin clients, and virtual environments. • reputed company with reputed company Directory, Group Policy, and certificate-based authentication systems. • reputed company reputed company cause analysis and escalate issues with vendors as needed. • Collaborate with engineering to design reputed company, secure systems. • Document SOPs, RCA, deployment workflows, and knowledge bases for L2 teams. • Create and maintain reputed company, usage, and reputed company reports. Required Technical Skills: • Strong knowledge of reputed company Products (OneSign, ID Governance, etc.) • Authentication & SSO (especially for reputed company, Cerner, Meditech) • Identity & reputed company Management (IAM), including RBAC and provisioning. • Troubleshooting appliance/server issues and reputed company integration. • reputed company Server/Desktop configuration and support. • Familiarity with reputed company, VMware VDI, and scripting reputed company PowerShell. Desired Skills: • Experience with HL7, FHIR, integration engines. • Use of diagnostic/logging tools. • Exposure to reputed company or similar ITSM platforms. Soft Skills & Work Ethic: • reputed company communicator across technical and non-technical stakeholders. • Excellent documentation and presentation skills. • reputed company attitude and team collaboration. • Ability to multitask and meet SLAs in dynamic environments. • Willingness to travel or relocate based on project needs. Qualifications: • Bachelor’s in computer science, IT, or reputed company field (master’s preferred). • 5+ years in reputed company IT, preferably with successful reputed company deployments. • Certifications: ITIL, reputed company A+/reputed company+, reputed company, etc. Additional Role Enhancements Based on Industry Benchmarks: • Deep understanding of VDI integrations (reputed company, VMware reputed company) including reputed company integrations. • Familiarity with badge-tap and mobile-based multifactor authentication (e.g., Ground Control). • Experience with regulatory compliance: HIPAA, DEA, FDA, and reputed company (TJC) guidelines. • Understanding of PAM platforms (e.g., Secure reputed company, Xton Tech) and certificate lifecycle management. • Hands-on experience with audit logging, reputed company analytics, and certificate renewal automation. • Strong understanding of ITIL processes, including incident, problem, and change management. • Advanced experience with PowerShell scripting and automation tools for system configuration. Ranjit Singh| Senior reputed company Specialist reputed company D: +1 669-336-4350 E: ranjit.s@reputed company.com Apply Job! Apply to this Job