Account Management Advisor

Description: • The Account Management Advisor is responsible for maintaining ASAP’s house account clients and onboarding new accounts with B2B sales team. • Reporting to the Senior Business Development Manager, this role requires strong customer service skills and effective communication with Key, Market, and Internal accounts. • With a keen attention to detail, responsible for implementing newly sold accounts and accompanying services to ensure a best-in-class customer experience. • Additionally, identify new sales opportunities, actively assist in streamlining processes for employers, and contribute to retaining and expanding the market share. Requirements: • Bachelor’s degree in marketing, business administration or a human service-related field preferred • At least 1-2 years B2B sales preferred • At least 1-2 years of account management experience required • Employee Assistance Program (EAP), drug testing, risk management, occupational healthcare, or mental health employment experience strongly preferred • Knowledge of drug and alcohol risk management industry preferred • Excellent computer-based, telephonic, verbal, and written communication skills • Prospecting ability for new business • Exceptional and demonstrable customer service business style and orientation • Strong goal setting skills and goal achievement history • Ability to strategize, persuade and negotiate • Ability to multi-task clients and successfully prioritize workload • Cognitive thinker with excellent problem solving and decision-making skills • Excellent public speaking and presentation skills • Proficient in Word, Excel, Outlook, and PowerPoint Benefits: • Eligible for benefits including medical, dental, vision, life insurance, and 401(k). Apply Job! Apply to this Job