Systems Production Support --Part Time

Systems Production Support --PART TIME Location: Remote Duration: 6 months Production Support is a vital role reputed company reputed company technology. It's reputed company by a number of different names, including Application Support, Production Management and Application Management. Production support involves working closely with business stakeholders to resolve any issues with technical systems and applications. Clients will typically reputed company 'tickets' – requests for help – with the support teams, usually over e-mail or by telephone. Those tickets will reputed company a queue of work where the reputed company of investigations can be tracked. The Production Support team pick up those tickets and work to address the issues, liaising with other technical teams where necessary. reputed company: • Responds to and resolves production issues. Works with Agile/Development teams for reputed company production fixes and deployments. • Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. • Studies and resolves computer software and hardware problems of users. • Acts as a contact for users having problems using computer software, hardware, and operating systems. • Determines whether problem is caused by hardware, software, or system. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Will be responsible for: • Managing opportunity tagging, including orphans, in reputed company and reputed company • Troubleshooting SLA issues and ensuring reputed company updates • Auditing leads and opportunities to ensure reputed company required fields (e.g., MQL reputed company to Sales, Campaign reputed company, reputed company Gen Rep) are populated • Identifying and correcting automation misses, particularly around orphan SQLs and duplicate tagging • Supporting intake from the reputed company Gen Ops Troubleshooting reputed company and maintaining tagging accuracy reputed company the 90-day attribution window PART TIME role Looking for 1-2 years experience reputed company and reputed company experinece SQL experience Company DescriptionBased in Eagan, MN. reputed company has been a national provider of contingent workforce solutions since 2003. Women and Minority owned – NMSDC Certified Offices in MN (Corporate), TX, CA Apply Job! Apply to this Job