Tax Technician I (Remote Data Entry Specialist)

Department: California Department of Tax and Fee Administration (CDTFA) Work Arrangement: 100% Remote — United States-based employees only, compliant with in‑state telework policy Position Summary This entry‑level remote role handles data-intensive tasks to support CDTFA’s mission. The Tax Technician I will process, enter, verify, and maintain taxpayer and compliance records while working remotely. Under close supervision, this position ensures accuracy and consistency in support of CDTFA’s tax programs. Key Responsibilities • Receive and screen digital documents from CDTFA divisions and external partners. • Scan/upload files, manually enter data, and perform accuracy checks. • Create and update taxpayer accounts via registration and maintenance systems. • Review documentation for use tax liability, tax exemptions, or missing information. • Generate and send system-produced correspondence (emails or letters). • Communicate with taxpayers via phone or email to resolve billing or compliance issues. • Maintain virtual record folders and adhere to secure data storage procedures. • Use authorized systems to verify account accuracy and completeness. • Assist with onboarding and guide new remote team members. Minimum Qualifications • High school diploma or GED required; some college coursework in accounting, business or finance preferred. • Proficient in Microsoft Office Suite (Excel, Word, Outlook) and web‑based data systems. • Strong attention to detail and accuracy in fast-paced remote settings. • Excellent organizational, time‑management, and multitasking abilities. • Ability to work independently, reliably, and securely in a remote environment. Preferred (Nice-to-Have) Skills • Customer service experience, especially via remote channels. • Familiarity with tax laws, regulatory procedures, or data-driven roles. • Prior experience as a data entry clerk, clerical worker, or government employee. Training & Support • Remote onboarding including virtual classroom instruction and on‑the‑job training. • Access to mentorship, career development resources, and hybrid advancement programs. • Opportunity to move into in-office roles or specialist positions as needed. Career Path & Advancement • Typical internal progression includes Tax Technician II/III, Business Taxes Representative, and Tax Auditor roles. Remote roles may offer eligibility for advancement as offices expand telework capacity. • CDTFA strongly supports upward mobility through structured programs and skill-based promotion. Salary & Benefits • Entry-level salary ranges approximately $3,400–$4,200/month, depending on location and step level • Excellent benefits package including CalPERS retirement, comprehensive health insurance, paid holidays, and wellness programs. • Work-life balance widely cited by current employees—reviews mention remote flexibility of up to 4 days/week or fully remote schedules Additional Requirements • Must reside in California and be eligible for state remote work assignments. • Employment contingent upon background check and potential fingerprinting. Security clearance may be required for sensitive data handling. • Must demonstrate capacity to manage confidential electronic records and adhere to telework policies. Apply Job! Apply to this Job