Plumbing Inside Sales

Job Details Job Location: Wilmington, NC Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Job Category: Sales Description Job Description: The Plumbing Inside Sales position aims to boost sales and customer satisfaction by providing efficient and courteous assistance to returning customers, walk-ins, handling warehousing duties, and ensuring the acquisition of necessary products. Job Duties: • Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts. • Use electronic and published catalogs to provide product, pricing and availability information to customers. • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products • Handle customer complaints and returns, while showing a positive attitude • Work with other departments to resolve customer service issues in a timely manner • Pulling, filling, packing and setting up orders for delivery and pickup. • Receive shipments, log into inventory, maintain inventory through audits. • Report any quality or inventory discrepancy issues to the appropriate person. • Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries/ pick-up. • Attend product knowledge meetings as required by management. • Present a neat and professional image. • Keep merchandising and counter areas clean and attractive • Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor • Assist in scheduled physical inventory counts • Assist in keeping facility secure. • Follow company policies and procedures. Benefits: • Full health, dental, and vision insurance. • 401 k • Paid Holidays • Vacation Pay • Employee Referral Program • Company Discount • Quarterly Incentive Bonus • Plus more... Pay: Based on experience Qualifications Qualification: • Plumbing product knowledge required • Plumbing product sales preferred Apply Job! Apply to this Job