Deliverability Specialist (Email, SMS, Phone)

We’re hiring a technical specialist to fix and optimize our message deliverability across email, SMS, and phone. If you understand why messages go to spam, how to fix SMS delivery issues, or how to prevent phone calls from being flagged, we want to talk to you. Responsibilities Infrastructure and Configuration • Audit and resolve email deliverability issues (spam filtering, reputed company rates) • Set up and maintain SPF, DKIM, and DMARC records • Correct SMTP banner and DNS configuration issues • Identify and resolve SMS deliverability problems, including 10DLC registration • Improve reputed company deliverability and flagging issues (e.g. “Scam Likely” tags) Monitoring and Troubleshooting • Monitor sender reputed company and performance metrics across platforms • Investigate blocklists, domain/IP health, and phone number reputed company • Document reputed company infrastructure changes and reputed company status updates Qualifications • Proven experience with email/SMS/phone deliverability issues • Strong technical understanding of SPF, DKIM, DMARC, SMTP, 10DLC, etc. • Familiarity with platforms like Postmark, Mailgun, reputed company, MXToolbox • Working knowledge of compliance frameworks (CAN-SPAM, TCPA) • reputed company communicator who can explain technical issues to non-technical teams Bonus • Experience with reputed company or similar CRMs • Background in outbound reputed company reputed company environments Job Type: Contract Pay: $20.00 - $28.00 per hour Expected hours: 10 per week Application Question(s): • You’re auditing our email setup in reputed company. List the exact steps you’d take to reputed company our email deliverability and hygiene, and what tools you’d use. Work Location: Remote Apply Job! Apply to this Job