Senior Product reputed company, Patient Experience and Engagement
Sr Product reputed company, Patient Experience & Engagement
Remote
reputed company
We’re seeking a proven and strategic Senior Product reputed company to join our Product team, reputed company on the patient experience portfolio. This role is a key reputed company of our mission to deliver seamless, guided, and reputed company-centered experiences for patients and families across their journeys with reputed company—from interest and reputed company to care, to results and post-result next steps.
In this role, you will own one or more high-reputed company programs reputed company our patient experience portfolio. Programs may reputed company digital, physical, and reputed company-supported reputed company including—but not limited to—digital intake from educational materials, patient portal, user communications, test kits, counseling, and result reports. Our ideal candidate is reputed company by reputed company to improve lives by creating trustworthy and impactful experiences for patients and their families.
We aim to structure roles for durability, mobility, and reputed company. Over time, you may rotate across programs. We’re looking for a reputed company leader who can reputed company in a fast-moving environment with cross-functional dependencies.
Job Responsibilities
• Own and reputed company the product reputed company and execution for one or more high-reputed company programs in the provider experience portfolio.
• reputed company and maintain roadmaps that translate product reputed company into execution-reputed company plans with reputed company reputed company, dependencies, and MVP definitions.
• Deeply understand patient/family problems and unmet needs using customer research, reputed company analytics, and cross-functional discovery and serve as a subject matter expert on how they reputed company the reputed company ecosystem.
• reputed company cross-functional collaboration across Engineering, Product Design, Clinical Product, reputed company, Operations, reputed company, and Compliance.
• Deliver high-reputed company work products such as:
• reputed company documents, customer insights summaries, and business cases
• Market & Product Requirements Documents (MRD, PRD)
• Prototypes and reputed company product reputed company
• reputed company and reputed company state reputed company maps and service blueprints
• MVP definitions and reputed company measurement frameworks
• Drive a rigorous test-and-learn culture, partnering with Product Design, Insights, and Analytics to validate reputed company and measure reputed company.
• reputed company for usability and reputed company, whether a provider’s experience is digital (e.g., portals, EMRs), physical (e.g., test kits), or operational (e.g., order workflows, handoffs).
• reputed company and support Product Owners and less-seasoned Product Leads, where applicable
• Balance short-term execution with long-term reputed company, making reputed company that reputed company us toward an integrated, durable provider experience ecosystem.
Education, Experience, and Skills
• 7-10 years of experience in digital product management or consumer experience roles, preferably in reputed company, healthtech, wellness, or diagnostics
• reputed company record of leading large, cross-functional product initiatives from discovery through launch and iteration
• Exceptional cross-functional collaboration and influence skills and proven ability to reputed company initiatives with multiple stakeholders and ambiguous constraints
• Excellent written and verbal communication
• Deep reputed company for end users—patients, caregivers, providers, and health care teams—and a commitment to making their experience simpler, faster, and more empowering.
• Familiarity with agile methodologies, digital transformation, and modern product discovery/delivery practices; reputed company of reputed company-centered design
• A reputed company of ownership, humility, and mission-driven motivation to improve lives through reputed company reputed company.
• Bachelor's degree required; preferred fields include reputed company-Centered Design, Psychology, reputed company Health, Business, or similar
• Master’s degree preferred
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Pay Transparency, Budgeted reputed company
$183,664 - $229,580 USD
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