Director - Accounting, Billing & Collection

Description: • Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections. • Oversee the timely and accurate issuance of customer invoices across all business units. • Ensure compliance with contract terms, pricing structures, and regulatory requirements. • Work with sales, operations, and customer success teams to resolve billing disputes. • Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding). • Monitor aging reports and direct collection efforts for delinquent accounts. • Maintain effective communication with customers regarding payment status and issues. • Identify opportunities for automation and process enhancements within billing and collections. • Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics. • Assist with audit preparation and respond to external and internal audit requests. Requirements: • Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred). • 7 + years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections. • Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment. • Strong understanding of GAAP, revenue recognition, and financial controls. • Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms. • Excellent analytical, communication, and leadership skills. • Experience in SaaS, subscription billing, or service-based industries. • Familiarity with ASC 606 revenue recognition standards. • Demonstrated success in reducing DSO and improving collection efficiency. • Change management and process reengineering experience. Benefits: • Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. • Flexible time off for exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities and free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups Apply Job! Apply to this Job